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03 Nov 2017

First Focus achievement – Another major network overhaul completed!

We’ve just finished cleaning up the infrastructure for our client in the engineering industry serving 150 end users.

It feels great to finish a thorough spring clean, and well done to Aaoron Clegg , Dave Jalkh, Rob Hodgkiss, and Dave Spruce for finishing this huge project on time, on budget and for delivering a massive improvement in performance, reliability, and security

Office 365Technologies used:

Hewlett Packard DL360 G9 Servers with HPE StoreVirtual SAN, VMWare vSphere, Windows Server 2012R2, Microsoft Office 365, Skykick, Cisco ASA high Availability clustered firewalls, Storagecraft,

Key Requirements: 

Our client was looking for a national solution provider that could perform all the work needed at their state head offices in NSW, Vic and WA in addition to their Brisbane head office, and who had the breadth of expertise to understand their unique application WAN and telephony environment in order to make the project a success.

Outcomes:

First Focus has taken over comprehensive support for the environment providing unlimited on site and remote support for all users Australia wide, and we’re happy to see a huge decrease in ticket volumes as a result of a successfully executed upgrade project.