Support Estimator

Use this form to instantly estimate the cost of an IT support plan for your organisation. Select the type of support you’re looking for, and enter the numbers relevant to the size of your organisation.

 

Essential Support


Essential Support is perfect for those organisations that:

  • Want an IT partner to perform basic maintenance
  • Want an IT partner to be available on-call should a major problem arise
  • Have relatively simple and stable networks with little need for a service desk
  • Have a good level of in-house IT expertise and are only looking for supplemental services
  • Are only seeking a few hours per month of ad-hoc support
  • Wish to retain accountability for IT decision making in-house
 

Please enter the numbers relevant to your business:

Essential Support
Users
Servers
Server instances
locations
per month
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Total Support


Total Support is perfect for those organisations that;

  • Want an IT partner that will take ownership and accountability for all IT infrastructure
  • Want fixed IT costs based around an IT Service Level Agreement
  • Have limited in-house IT knowledge and do not wish to be IT experts
  • Need the highest levels of uptime and reliability in their systems
  • Have complex or demanding IT infrastructure requirements
 

Please enter the numbers relevant to your business:

Total Support
Users
Server instances
locations
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Pricing Notes:

All of our support packages are tailored to meet specific customer requirements. The pricing in this section is an estimate based on the most commonly requested options. While we believe actual pricing will be close to the estimate in most cases, factors that may affect pricing include things like:

  • unusual support hours (e.g. retail chains)
  • difficult OH&S or physical locations (e.g. manufacturing and mining sites)
  • demanding SLAs (e.g. trading floors)
  • complex application environments (e.g. mobile activity based workplaces)
  • the age and state of your existing infrastructure
  • The age and performance of your WAN and telecommunications infrastructure
  • Any additional devices you’d like us to manage or monitor (e.g. routers, wireless controllers, PABX Systems, network printers etc)

In all cases, our support pricing can be confirmed via a no-cost obligation free audit of your IT environment.

Add a custom Smart Cloud infrastructure package

Please click here to generate an instant quote for a tailored package of First Focus Smart Cloud infrastructure, rounding your support service with a flexible subscription based server and storage solution with enterprise level security, reliability and performance.