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First Focus has received multiple industry awards reflecting our dedication to our clients’ ongoing successes, as well as achieving valuable certifications and professional partnerships.

Best People, Expert Advice, Fast Response, Zero Risk.

Australia's #1 rated MSP
5 years in a row

Cloudtango, the world’s largest MSP directory, recognises the most successful Managed Service Providers for technical excellence, innovation, and customer satisfaction.

managed it service provider

CRN Fast50 (2013, 2021)


The CRN Fast50 recognises the fastest-growing companies in the Australian IT channel, based on year-on-year revenue growth.

First Focus has been recognised twice in the CRN Fast50 – first in 2013, and most recently in 2021.

Category: CRN Fast50 (#28, 2021)

CRN Fast50 Icon Award (2021)


The CRN editors select the CRN Fast50 Icon Award nominees from the Fast50 applicants. The CRN Fast50 finalists then vote for the nominee they recognise as a standout in the IT community.

Category: CRN Fast50, (Icon, 2021)

CRN Impact Awards (Finalists, 2021)


The CRN Impact Awards celebrate Australian technology providers that deliver outstanding outcomes for customer organisations while building Australia’s innovation economy for the future.

Categories: Modernising Infrastructure (2021), Workforce Empowerment (2021).

ARN Innovation Awards (Finalist, 2021)

ARN Innovation Award Finalist 2021

The ARN Innovation Awards celebrates ecosystem innovation and excellence across the technology sector in Australia, building on 30 years of championing the IT channel.

Categories: Partner Innovation (2021), Tech Innovation (2021).

ChannelE2E Top Vertical - Financial Services (2021)

Vertical Financials

First Focus received a ranking in the first 50 of the Top 100 Vertical Market MSPs worldwide for its work in the Financial Services sector.

Top 100 Vertical Market MSPs 2021ChannelE2E’s Top 100 Vertical Market MSPs List for 2021 combines industry surveys – including ChannelE2E’s Q4 2020 and January 2021 readership survey – with ChannelE2E’s vertical market industry research.

WRK+ Best Places to Work (2021)


The WRK+ Best Places to Work benchmarking study is not a competition. Instead, the study gives insight into how successful businesses attract and retain talent.

Category: Best Places to Work (100+ employees, Australia, 2021).

ARN Women In ICT Awards (Finalists, 2021)


First Focus is proud to work with three finalists named in the ARN 2021 Women in ICT Awards, which celebrates leading female front-runners across the Australian ICT channel.

Categories: Technical (2021), Innovation (2021), Rising Star (2021).


ISO Certifications

  • ISO-9001 Quality
  • ISO-14001 Environment
  • ISO-27001 Information Security

ACS Trust Mark

The Australian Computer Society (ACS) Trust Mark program provides independent quality assurance regarding IT service providers’ internal procedures and controls. First Focus is accredited in both Managed Services and Cloud categories.

Trustmark Managed Services

Partner Competencies



First Focus is a proud Mitel Platinum Partner, demonstrating our experience in providing leading unified communication solutions to organisations across Australia.

Work with the best

First Focus offers a wide range of certified services that have garnered industry-wide attention. Our professional partnerships and ongoing relationships help us stand out from the rest. See what makes First Focus different – get in touch with one of our technical account managers today!

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