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Chief Executive Officer

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Ross has 20 years of experience in managed IT services and consulting across small to mid-size businesses, Government and Education.  After running his own business for 10 years, Ross worked with other IT service providers, from a 3-person Managed Service Provider to Dell’s consulting division.

Ross joined First Focus at the start of 2014 to first grow the WA branch.  In 2015 he relocated to Sydney to manage the delivery of services across the organisation, before taking over from Peter Paddon as the CEO in 2018.

To ensure First Focus consistently exceeds customer expectations in the delivery of IT services, Ross is passionate about continually improving the use of technology across all of our clients.  He strongly believes that having the best people is what makes First Focus the leading Managed Service Provider, and dedicates much of his time to finding and developing staff across the organisation.

Ross has an Honours Degree in Engineering, and technical certifications from Microsoft and Citrix – although he doesn’t get to spend much time in a hands-on technical role anymore!

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