CONTACT US Call us at 1300 556 531

Looking for Managed IT Services in Melbourne? First Focus can help you modernise your business, accelerate your innovation opportunities and future-proof your digital transformation journey.

See why First Focus is the no.1 managed IT services provider in Melbourne.

Level 2, 415 Bourke St, Melbourne
Call us at 03 9912 9200

Feel confident with the #1 rated Managed IT Services in Melbourne

First Focus is your trusted managed service provider in Melbourne that supports a broad range of organisations right across the city. Our office is located in the centre of Melbourne CBD, giving our certified and highly experienced team convenient access throughout the city and surrounding suburbs.

That means we can be there to help your business with on-site IT support quickly. Not only do we offer fast response times, but we also offer round-the-clock remote help desk support and comprehensive professional IT support services to ensure you always have the technical expertise and IT support that your business needs to thrive.

At First Focus, our goal is to provide customised IT solutions that will empower your organisation to reach its business goals.

Meet our Managed IT Services Team in Melbourne

ISO 9001 Quality, 14001 Environment, 27001 Security

End-to-end Managed IT Services

Managed IT Support for businesses in Melbourne and across Victoria

For small and medium-sized businesses with limited in-house IT staff, the growing complexity of managing business IT infrastructure can be overwhelming. Unlike ‘break-fix’ IT companies who rely on your IT infrastructure going down in order to be engaged for their services, we don’t wait for a disaster to occur. We monitor your systems and computers and proactively manage your IT infrastructure to ensure you’re always operating at peak performance.

Counting on an experienced Melbourne managed service provider such as First Focus, can be the key to unlocking your business’s potential. With the right support, you can get more out of the IT you do have whilst also having the tools and strategies in place to grow your IT capabilities in the future.


See why we're the leading MS Providers in Australia

World-class IT you can rely on. Our ‘no risk’ approach means we have no lock-in contracts. High-quality & cost-effective managed IT services to help organisations succeed with IT, talk to one of our experts today.


Our Services

We know how critical IT support and services are to your business. That’s why we provide managed IT services that our clients can always count on.

No Lock-In Contracts

Everything we do at First Focus is designed to reduce your risk and build trust, so you can be confident that our interests and actions are totally aligned with your goals.

Our ‘no risk’ approach means we have no lock-in contracts. We pay no sales commissions, employ no specialist sales staff and are vendor agnostic.

Effective managed IT support requires your complete confidence in our integrity and capability. That’s why your customer satisfaction is our most important metric. Each client relationship includes your personal Technical Account Manager to ensure your IT is professionally managed while you concentrate on business.

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Bennelong Funds Management has partnered with First Focus for a number of years and has experienced a consistently high level of professionalism and service.

By Russell Close, Head of IT at Bennelong Funds Management

Experience what Managed IT Support can do for your business

As a leading Managed IT Service Provider in Melbourne, First Focus provides high-quality, reliable and cost-effective managed IT services to help your organisation succeed with IT. We provide 24/7 support, with a 2-hour on-site response guarantee, right across the metropolitan region.

Our proven combination of enterprise-grade cloud technology, breadth of specialists, and fast, personalised service, provides world-class IT you can rely on. Receive proactive IT assistance from local experts.

Focusing on you is why First Focus is one of Australia’s most successful specialist providers of Managed Services.

Since 2003 we’ve expanded to over 220 IT professionals, providing a complete range of IT services. Our industry recognition includes numerous awards, including being the first Managed Service Provider to achieve the Australian Computer Society Trust Mark accreditation.

How can we help?

Connect with us today for a free consultation. We want you to have the insights and support your business needs to thrive in today’s competitive landscape. To find out more about the leading Melbourne MSP, please phone 1300 556 531 or contact us online to discuss how we can help.