Latest News

28 Sep 2014

First Focus recognised with Platinum Australian Customer Service Award

First Focus is proud to announce that we have been awarded a Platinum Award for Customer Service from Australian Customer Service Awards.

The Australian Customer Service Awards has been designed to recognise, encourage and reward small and medium-sized Australian businesses for their excellent treatment of, and positive attitude towards, their customers.

Following a recent survey of our clients, First Focus has attained a Net Promoter Score of 85. This ranking states that over 85% of our clients would recommend us to a close friend or colleague.

This, most recent, award follows a host of industry acknowledgements for First Focus including the Deloitte Technology Fast 50 and CRN’s Fast50 for 2013.

“This award is such a great acknowledgement of the effort we put in to exceeding our customers’ expectations. The two “Fast 50” awards acknowledge our business success. However this award speaks directly to why we are so successful. Our growth so far has been entirely due to our customer’s recommendations.” – Peter Paddon, Managing Director

For more information please contact First Focus at
or call 1 300 556 531.