First Focus employs a team of specialist IT procurement experts to handle your hardware, software and licensing requirements, across a multitude of vendors.
When you buy IT equipment or software licenses from First Focus as part of a service agreement, you won’t need to worry about specifications or compatibility, or whether it will cause ongoing problems. Your Technical Account Manager and our procurement experts will take care of all that for you.
Our procurement expertise spans the full range of leading vendors and our in-house team can help you put together any bundle you need.
- Never pay for the wrong product
If we supply a product that does not do the job as intended we will replace it for free.
- Access to wholesale and special bid pricing
Millions of dollars in hardware buying power translates into lower prices for our customers.
- Source hard-to-find parts
Our procurement team can often locate hard-to-find parts when others are out of stock
- Hardware and licensing expertise
Let our experts do the research on the hardware you need. We’ll guarantee it’s the right part!
- Warranty Returns and DOA processing
We’re happy to organise warranty returns for faulty items, and in many cases we’ll have spare parts available to provide coverage while you wait for replacements.
- Asset Management
Our hardware and software asset tracking systems integrate with your Service Plan for an integrated asset tracking and lifecycle management solution.
Don’t want to pay up front? First Focus works with a range of leading finance organisations and can assist with all your technology financing requirements.
Owning hardware off the balance sheet can have several tax advantages, and First Focus can help you select a package, and explain different end of term options.
If you’re looking to procure hardware or software for your next project, contact us to see how we can help.