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Is your digital transformation banking on a long-term partnership?

Financial service providers deliver value through intelligent decisions.

So any activity that facilitates these decisions is also valuable. But the finance industry also has a number of other requirements relating to information security and data safety. The right tech infrastructure helps financial services meet and exceed their industry obligations. And professional insights into financial ICT can help yield strategic leaps in service delivery.

First Focus is Australia's #1 managed service provider.

Work with the best.

First Focus offers a wealth of IT experience in the finance industry.

We offer access to over 200 professional IT experts located across Australia, including 24/7 help desk support, technical account management, roaming site technicians and vCIO services.

it support for financial services

24/7 IT support enhances finance workflows.

Technology systems work best with professional support.
Whether you outsource IT or prefer to use a CoMIT solution, your users can benefit from a full range of IT assistance. Discover the difference essential services such as a dedicated IT help desk, on-site visits, and remote support can make to your ICT infrastructure.

cyber security

Strong connections grow collaboration.

Connectivity with secure, reliable network infrastructure promotes collaboration and trust.

Financial service providers need fast, secure access to business-critical apps and data to collaborate. Dead links and dropped connections are common barriers to productivity. Connectivity solutions including secure Wi-Fi, MPLS, and SD-WAN connections can help you prioritise traffic to access information quickly and accurately. This capacity helps promote trust, while monitoring solutions also help to identify potential connectivity issues before they become full-blown problems.

Secure cloud deployments enable innovation.


Build flexibility and scalability into financial IT.

Secure cloud deployments offers encrypted connections to proprietary information on demand, delivering task-centric apps and data to the people that need them. While these cloud-based apps provide simple, secure solutions for a vast range of business processes, financial services have the opportunity to use the versatility of the cloud to build, test, and deploy innovative projects. These innovations, in turn, can help differentiate a service from the competition by adding value to project delivery.

Give your people an edge with the latest devices.

Strengthen service delivery and while streamlining IT maintenance.

Successful financial services rely on their employees and internal processes to deliver superior services while managing service delivery costs. To do this, they need the right mix of end-user computing solutions, business apps and devices. Getting it right means employees can be more responsive to stakeholder needs. Discover how our end-user computing (EUC) services can help you build better relationships by offering superior services.

Cybersecurity for Financial Services.

Secure your financial IT systems.

Financial service providers bear a unique obligation for securely collecting and managing clients, investors, and consumer information. This responsibility makes them a clear target for cyberattacks. According to the ABS, financial and insurance services experienced the highest proportion of attacks of any industry, with 22% of organisations reporting internet security incidents or breaches over the last year.

It’s no wonder then that industry stakeholders demand financial services do all they reasonably can to protect their data. Our expert cybersecurity team have the experience and the tools you need to get started on your cybersecurity journey.


Security + Agility

Top IT Actions for Financial Services

The future of financial IT services.

Innovation will require careful, agile policy and regulatory responses to protect Australian consumers and business. Given the significant disruptions experienced in recent times, existing business models will be under greater scrutiny than they have been for decades, expanding the need for agile, secure IT solutions.

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Discover the First Focus Difference

Contact us today to see how our leading solutions can make a difference to your financial IT support.

Get in touch today!