CONTACT US Call us at 1300 556 531

If you’re looking for a managed service provider in Brisbane, First Focus can help you modernise your business, accelerate your innovation and future-proof your digital transformation journey.

See why First Focus is the no.1 managed IT services provider in Brisbane.

Level 11, 333 Ann Street, Brisbane City
Call us at 07 3108 3370

Feel confident with the #1 rated Managed IT Services in Brisbane

First Focus is your trusted managed IT service provider in Brisbane that supports a broad range of organisations right across the capital, as well as the Gold Coast and Sunshine Coast. Our office is located in Brisbane CBD, giving our friendly and highly experienced team convenient access throughout the city and surrounding suburbs to help you with all your IT needs.

Not only do we offer fast response times, but we also offer round-the-clock remote help desk support and comprehensive professional IT services to ensure you always have the technical expertise and IT support that your business needs to thrive.

For on-site technology problems, we guarantee a 2-hour response time in the metropolitan area. And just to be doubly sure, further back-up is available from our 220+ staff working in our seven strategic Australian locations and two international hubs.

Our Brisbane Managed IT Services team provides support across Queensland

ISO 9001 Quality, 14001 Environment, 27001 Security

Managed IT Services Brisbane

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For small and medium-sized businesses with limited in-house IT staff, the growing complexity of managing business IT infrastructure can be overwhelming. Unlike ‘break-fix’ IT companies who rely on your IT infrastructure going down in order to be engaged for their services, we don’t wait for a disaster to occur. We monitor your systems and computers and proactively manage your IT infrastructure to ensure you’re always operating at peak performance.

Counting on an experienced managed service provider such as First Focus, can be the key to unlocking your business’s potential. With the right support, you can get more out of the IT you do have whilst also having the tools and strategies in place to grow your IT capabilities in the future.

See why we're the leading Managed IT Services Provider

World-class IT you can rely on. Our ‘no risk’ approach means we have no lock-in contracts. High-quality & cost-effective managed IT services to help organisations succeed with IT, talk to one of our experts today.


Our Services

We know how critical IT services are to your business. That’s why we provide managed IT services that our clients can always count on.

No Lock-In Contracts

Everything we do at First Focus is designed to reduce your risk and build trust, so you can be confident that our interests and actions are totally aligned with your goals.

Our ‘no risk’ approach means we have no lock-in contracts. We pay no sales commissions, employ no specialist sales staff and are vendor agnostic.

Effective managed IT support requires your complete confidence in our integrity and capability. That’s why your customer satisfaction is our most important metric. Each client relationship includes your personal Technical Account Manager to ensure your IT is professionally managed while you concentrate on business.

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We recently partnered with First Focus over a year ago, and have been delighted with their quality of service, attention to detail, and the care taken to understand our business and provide a support solution that fits our needs both now and as we change.

By Mark Ibrahim, Chief Financial Officer at Consolidated Properties Group

A clearer picture of managed IT services in Brisbane

First Focus can fill gaps in your existing IT resources, through to acting as your complete outsourced IT department.

Our range of managed IT services in Brisbane and throughout Queensland includes:

IT support – this is our core business and includes assistance at all levels, from help desk to on-site to remote.

Virtual CIO – if you don’t have the budget for a full-time Senior IT Executive, use ours! Tap into a wealth of IT experience and knowledge and lift your IT performance.

Security – our expert team of Security Consultants will protect your business and ensure you are complying with all industry standards and government regulations.

Cloud migration – as leading managed service providers in Brisbane, we have perfect cloud solutions, always within your budget and suited to your specific needs.

An overview of Managed IT Services in Brisbane

Contact us today

If you’re ready for IT solutions that will transform your business, please contact First Focus today online or by calling 1300 556 531. We’ll take care of all of your technology and communications systems.

We acknowledge the Turrbal and Jagera peoples as the Traditional Custodians of the areas today known as Brisbane. We acknowledge their continued connection to the land and waters on Country where we work, that they never ceded sovereignty, and we pay our respects to Elders past, present, and emerging.