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Use Microsoft Teams as your phone system

Manage all of your calling, conferencing and collaboration needs with Microsoft Teams and First Focus, for one-stop communications.

CloudCALL 365 adds a high-quality voice gateway to Microsoft Teams for secure and reliable calls, wherever your people are. Receive full directory integration through your desk phone, mobile and computer, while retaining all of your usual PABX functions including auto attendants, call forwarding, music on hold, voicemail, hold and retrieve, and call queues.

Integrated calling and collaboration

Improve ease of use, reduce support and scale as required, by replacing your separate voice and business systems with one central platform.

  • Fixed price unlimited1 local, national, international and mobile call plan
  • Integrates your phone system with your contacts, instant messaging, calendar, email and presence
  • Answer anywhere as calls to one number ring simultaneously on your desk phone, mobile and computer
  • Optional handsets, headsets, and conference phones
  • Use your existing phone number
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Simplify telephony with an all-in-one communications system


An introduction to Teams

Add a calling plan to Microsoft Teams

Microsoft Teams uses the Phone System licence with Microsoft 365 or Office 365 “E” licences to become a phone system. With this licence enabled, First Focus CloudCALL 365 provides each user with a direct dial-in number and access to our unlimited1 calling plan.

If you have invested in Office 365 and Microsoft Teams, CloudCALL 365 can be a cost-effective and highly flexible phone system.

If you are yet to commit to Microsoft Teams or have special requirements, our specialists can advise on which of our CloudCALL options offer the right phone system for you.

Speak with a Telephony Expert

1  Acceptable use policy applies. For more details contact First Focus.