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Use Microsoft Teams as your phone system

Manage all of your calling, conferencing and collaboration needs with Microsoft Teams and First Focus, for one-stop communications.

CloudCALL 365 from First Focus adds a high-quality voice gateway to Microsoft Teams for secure and reliable calls, wherever your people are. Receive full directory integration through your desk phone, mobile and computer, while retaining all of your usual PABX functions including auto attendants, call forwarding, music on hold, voicemail, hold and retrieve, and call queues.

Integrated calling and collaboration

Improve ease of use, reduce support and scale as required, by replacing your separate voice and business systems with one central platform.

  • Fixed price unlimited1 local, national, international and mobile call plan
  • Integrates your phone system with your contacts, instant messaging, calendar, email and presence
  • Answer anywhere as calls to one number ring simultaneously on your desk phone, mobile and computer
  • Optional handsets, headsets, and conference phones
  • Use your existing phone number
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Simplify telephony with an all-in-one communications system


Add a calling plan to Microsoft Teams

For organisations with 300 or fewer people, CloudCALL 365 uses the Business Voice add-on to a Microsoft 365 subscription to enable calling with Microsoft Teams. For larger organisations or those with Enterprise licences, the Phone System add-on can be used with Microsoft 365 Enterprise E1 and E3 licences, and is included with E5 licences. A complete list of Microsoft licensing options is available here.

Once enabled, CloudCALL 365 provides each user with a direct dial-in number and access to our unlimited1 calling plan. This delivers a truly unified communications experience by combining all of your standard Microsoft Teams functionality with a cost-effective, and highly flexible phone system.

To find out more about calling with Microsoft Teams, or if you have specific requirements, our specialists can advise on which of our CloudCALL options offer the right phone system for you.

Speak with a Telephony Expert

1  Acceptable use policy applies. For more details contact First Focus.