Introducing CORE, the Future of Managed IT

Turn AI & Automation into Productivity

AI and automation tools fail without the right foundation. Data governance, workflow design, training, ongoing maintenance, and Essential 8 aligned security. That’s what turns investments into results.

CORE builds capability across all of it. Less manual work, faster decisions, reduced risk. Built for Australian and New Zealand businesses with 50 to 200 staff across multiple locations.

View Introductory Pricing       Learn How CORE Works

 

Australia’s #1 mid-market MSP for 9 years running, Cloudtango.

CORE, The Future of Managed IT

Choose Your AI Platform.
CORE Makes It Work

CORE pairs AI with the foundation it needs to deliver results: governed data, structured workflows, training built around your business, and Essential 8 aligned security. The platform you choose determines where AI shows up in your team’s day-to-day. Pick the one that fits.

The world’s most widely used AI tool, and for good reason. ChatGPT is fast, flexible, and already familiar to most teams. Use it for research, drafting, analysis, and problem solving across your business, without needing to learn a new platform.

See CORE + ChatGPT

Built for the work that needs careful thinking. Claude handles long documents, detailed analysis, and complex writing with a level of accuracy that makes it a strong fit for compliance, reporting, and decision support across your business.

Ask us about Claude

No single AI model is best at everything. Hatz gives your team access to 50+ models, including ChatGPT, Claude, and Grok, through one secure platform. Use the right model for each task, from research and drafting to automating processes.

Ask us about Hatz

CORE + Microsoft Copilot

AI built into the Microsoft 365 productivity suite your team already uses. Copilot works inside Word, Excel, Outlook, Teams, and SharePoint, so your people get help right where they’re working, without switching apps or learning a new tool.

See CORE + Copilot

Not sure which to choose? We’ll guide you. CORE supports all of them.

What it Takes to Thrive in the AI Era

The most productive businesses aren’t just using AI and automation.

They’re building the capability layer underneath.


Data Governance

Structured information that teams can find instantly and AI can trust. Without it, search takes 30 minutes and AI delivers unreliable answers.

CORE - Automation

Workflow Design

Processes designed to eliminate manual work and bottlenecks. Without workflow design, teams stay busy with tasks that should be automated.

Security

Essential 8 controls that protect while enabling speed. Without aligned security, every initiative gets delayed by concerns you can’t answer.

CORE - Training-education

Training

Teams learn through real workflows, not generic demos. Without practical training, tools sit unused six months after purchase.

Here’s what this looks like in practice…

Imagine How Your Business
Could Operate with CORE

Every business is different. We work with you to prioritise around what matters most to yours, and build capability from there.

Here’s what that shift can look like in practice.

⚡ Productivity

THE OLD WAY

Your team knows there are smarter ways to work, but turning ideas into action is where things stall. No one to build the automation. No confidence AI won’t break what already works.

WITH CORE

Your people get direct access to experts who help them work smarter, from custom GPTs to automated workflows. Anything that takes less than 4 hours is included.

🛡️ Security Posture

THE OLD WAY

Security feels like a guessing game. You’re not confident about what controls you have or where gaps are. Every new project triggers security concerns that slow you down.

WITH CORE

Your security is aligned to Essential Eight Maturity Level 1. You know where you stand, and so do your auditors. New initiatives move faster because security is built in.

🔍 Finding Information

THE OLD WAY

Someone needs a document or answer. They send emails. Search shared drives. Chase people. 30 minutes later, they may or may not have the right information.

WITH CORE

Properly governed SharePoint with clear structure. Search that actually works. Permissions set correctly. The right information at your fingertips, almost instantly.

🎓 Team Adoption

THE OLD WAY

You’ve paid for AI tools and licenses. Six months later, most of your team still isn’t using them. The few who are have taught themselves through trial and error.

WITH CORE

Training built around your actual workflows. Your team learns by solving real problems they face daily. Adoption happens because the tools genuinely make their jobs easier.

The Result?

Less manual work. Faster decisions. Reduced risk. Capacity for growth.

Traditional IT Keeps You Running

CORE Helps You Improve

Ticket response. System maintenance. Incident resolution. Traditional IT services do this well, and it’s essential. Your business needs to keep running.

But keeping systems operational doesn’t make you more productive. It doesn’t automate your finance workflows, structure your information, or build Essential 8 security. It doesn’t help you work smarter.

CORE does both. We keep your systems running reliably while building the capability that improves how you operate.

 

CORE, Built for Business Outcomes

What You Get With CORE

AI and workflow automation save time and remove delays, while Essential 8 aligned security and data governance reduces exposure and uncertainty.

Ongoing maintenance, support, and account management keep operations reliable, with training that drives adoption.

Built for business outcomes, not tickets. Here’s what CORE includes:


AI

Deployment and support of Microsoft Copilot, ChatGPT, or our own multi-LLM AI platform.

Automation

Streamline workflows with managed automation that cuts manual steps, reworks, and delays.

Security

Cybersecurity aligned to the ACSC Essential 8 framework with 24×7 detection and response.

Data Governance

Create a single source of truth, reduce oversharing, errors, as well as security and privacy risks.

SharePoint

Strengthen collaboration with shared spaces that keep documents organised, secure, and accessible.

Maintenance

Prevent disruptions with ongoing monitoring and upkeep for the systems your business relies on.

IT Support

24×7 service desk with same day SLAs support that resolves issues fast and helps teams work smarter.

Account Management

Your TAM understands what success looks like for you, then prioritises capability building accordingly.

Training & Education

Training built around your use cases, business needs and challenges, so adoption sticks and value shows up.

CORE is everything your business needs to thrive in the AI era. Delivered as one integrated partnership.

Get Started with CORE

How the CORE Partnership Works

The partnership begins with understanding how your business actually operates. Not what systems you have, but how people work, where time gets wasted, and what slows progress. From there, capability building becomes ongoing through a monthly rhythm.

Your monthly capability building cycle:

  • Prioritise – Your TAM meets with you monthly to identify the highest-value opportunity. Which workflow should we automate? What AI capability would help most? Tactical decision-making about what to build this month.
  • Deliver – Implementation, training, and change management included. Service requests under 4 hours included. Same specialists who maintain your environment build your capabilities.
  • Adopt – Training around your real workflows. Your team learns by solving actual problems they face daily.
  • Repeat – Next month, build on what’s working. Each capability creates space for the next.
First Focus - Managed IT
CORE combines AI, Automation, Data Governance, Security, Training, and IT Support to deliver business value

CORE Delivers Results, Every Month

Each capability built makes the next one more valuable, creating a flywheel effect. Data governance enables reliable AI. AI enables effective automation. Training ensures adoption. Essential 8 security protects and enables. Time saved gets reinvested. The cycle strengthens with each turn.

What makes the CORE partnership different:

  • Your TAM owns productivity outcomes – Not paid on commission. Success measured by your productivity gains.
  • Service requests under 4 hours included – Build, automate, integrate as needs emerge. No scoping friction.
  • Same team maintains context – Specialists who support your environment build your capabilities. Context accumulates.
  • Monthly prioritisation keeps improvement continuous – Not annual planning. Tactical monthly decisions.
Introductory Pricing – Lock in Your Rate

Investment That Pays for Itself

Save one to two hours a month per team member through AI and automation and CORE pays for itself.

Most businesses save more than that within the first few months, then keep adding time savings as capability builds across the business.


First-Focus-Core_Logo_icon

CORE

$275 per user/month

Introductory pricing – limited time

Your CORE plan includes but is not limited to:

AI implementation

Business automation

Essential 8 security

Data governance

SharePoint management

Unlimited IT support

Training and education

Technical account management

Service requests under 4 hours

Limited time introductory pricing. Lock in your rate now.

Also available: CORE Foundations (starting point but not the full solution) and CORE+ (acceleration for complex environments).

Lock in your rates

Get Started with CORE

Ready to Build Your Business Capability?

The break/fix model was designed for a world where keeping email running was the hard part. That world doesn’t exist anymore.

AI, automation, and Essential 8 aligned security are now table stakes. CORE delivers the managed capability layer puts them into practice, improving productivity and reducing risk month after month.

Limited time introductory pricing available now. Lock in your rate by reaching out today.