Introducing CORE, the Future of Managed IT
AI and automation tools fail without the right foundation. Data governance, workflow design, training, ongoing maintenance, and Essential 8 aligned security. That’s what turns investments into results.
CORE builds capability across all of it. Less manual work, faster decisions, reduced risk. Built for Australian and New Zealand businesses with 50 to 200 staff across multiple locations.
View Introductory Pricing Learn How CORE Works
Australia’s #1 mid-market MSP for 9 years running, Cloudtango.

CORE pairs AI with the foundation it needs to deliver results: governed data, structured workflows, training built around your business, and Essential 8 aligned security. The platform you choose determines where AI shows up in your team’s day-to-day. Pick the one that fits.
The world’s most widely used AI tool, and for good reason. ChatGPT is fast, flexible, and already familiar to most teams. Use it for research, drafting, analysis, and problem solving across your business, without needing to learn a new platform.
Built for the work that needs careful thinking. Claude handles long documents, detailed analysis, and complex writing with a level of accuracy that makes it a strong fit for compliance, reporting, and decision support across your business.
No single AI model is best at everything. Hatz gives your team access to 50+ models, including ChatGPT, Claude, and Grok, through one secure platform. Use the right model for each task, from research and drafting to automating processes.
AI built into the Microsoft 365 productivity suite your team already uses. Copilot works inside Word, Excel, Outlook, Teams, and SharePoint, so your people get help right where they’re working, without switching apps or learning a new tool.
Not sure which to choose? We’ll guide you. CORE supports all of them.
The most productive businesses aren’t just using AI and automation.
They’re building the capability layer underneath.
Structured information that teams can find instantly and AI can trust. Without it, search takes 30 minutes and AI delivers unreliable answers.
Processes designed to eliminate manual work and bottlenecks. Without workflow design, teams stay busy with tasks that should be automated.
Essential 8 controls that protect while enabling speed. Without aligned security, every initiative gets delayed by concerns you can’t answer.
Teams learn through real workflows, not generic demos. Without practical training, tools sit unused six months after purchase.
Here’s what this looks like in practice…
Every business is different. We work with you to prioritise around what matters most to yours, and build capability from there.
Here’s what that shift can look like in practice.
Your team knows there are smarter ways to work, but turning ideas into action is where things stall. No one to build the automation. No confidence AI won’t break what already works.
Your people get direct access to experts who help them work smarter, from custom GPTs to automated workflows. Anything that takes less than 4 hours is included.
Security feels like a guessing game. You’re not confident about what controls you have or where gaps are. Every new project triggers security concerns that slow you down.
Your security is aligned to Essential Eight Maturity Level 1. You know where you stand, and so do your auditors. New initiatives move faster because security is built in.
Someone needs a document or answer. They send emails. Search shared drives. Chase people. 30 minutes later, they may or may not have the right information.
Properly governed SharePoint with clear structure. Search that actually works. Permissions set correctly. The right information at your fingertips, almost instantly.
You’ve paid for AI tools and licenses. Six months later, most of your team still isn’t using them. The few who are have taught themselves through trial and error.
Training built around your actual workflows. Your team learns by solving real problems they face daily. Adoption happens because the tools genuinely make their jobs easier.
The Result?
Less manual work. Faster decisions. Reduced risk. Capacity for growth.
Ticket response. System maintenance. Incident resolution. Traditional IT services do this well, and it’s essential. Your business needs to keep running.
But keeping systems operational doesn’t make you more productive. It doesn’t automate your finance workflows, structure your information, or build Essential 8 security. It doesn’t help you work smarter.
CORE does both. We keep your systems running reliably while building the capability that improves how you operate.
AI and workflow automation save time and remove delays, while Essential 8 aligned security and data governance reduces exposure and uncertainty.
Ongoing maintenance, support, and account management keep operations reliable, with training that drives adoption.
Built for business outcomes, not tickets. Here’s what CORE includes:
Streamline workflows with managed automation that cuts manual steps, reworks, and delays.
Create a single source of truth, reduce oversharing, errors, as well as security and privacy risks.
Strengthen collaboration with shared spaces that keep documents organised, secure, and accessible.
Prevent disruptions with ongoing monitoring and upkeep for the systems your business relies on.
24×7 service desk with same day SLAs support that resolves issues fast and helps teams work smarter.
Your TAM understands what success looks like for you, then prioritises capability building accordingly.
Training built around your use cases, business needs and challenges, so adoption sticks and value shows up.
CORE is everything your business needs to thrive in the AI era. Delivered as one integrated partnership.
The partnership begins with understanding how your business actually operates. Not what systems you have, but how people work, where time gets wasted, and what slows progress. From there, capability building becomes ongoing through a monthly rhythm.
Your monthly capability building cycle:


Each capability built makes the next one more valuable, creating a flywheel effect. Data governance enables reliable AI. AI enables effective automation. Training ensures adoption. Essential 8 security protects and enables. Time saved gets reinvested. The cycle strengthens with each turn.
What makes the CORE partnership different:
Save one to two hours a month per team member through AI and automation and CORE pays for itself.
Most businesses save more than that within the first few months, then keep adding time savings as capability builds across the business.
Introductory pricing – limited time
Your CORE plan includes but is not limited to:
✓ AI implementation
✓ Business automation
✓ Essential 8 security
✓ Data governance
✓ SharePoint management
✓ Unlimited IT support
✓ Training and education
✓ Technical account management
✓ Service requests under 4 hours
Limited time introductory pricing. Lock in your rate now.
Also available: CORE Foundations (starting point but not the full solution) and CORE+ (acceleration for complex environments).
Get Started with CORE
The break/fix model was designed for a world where keeping email running was the hard part. That world doesn’t exist anymore.
AI, automation, and Essential 8 aligned security are now table stakes. CORE delivers the managed capability layer puts them into practice, improving productivity and reducing risk month after month.
Limited time introductory pricing available now. Lock in your rate by reaching out today.