First Focus has received multiple industry awards reflecting our dedication to our clients’ ongoing successes, as well as achieving valuable certifications and professional partnerships.
First Focus has received multiple industry awards reflecting our dedication to our clients’ ongoing successes, as well as achieving valuable certifications and professional partnerships.
During 2024 we have extended our capabilities both organically and through acquisition with partnerships including:
Cloudtango, a leading authority in the industry, annually acknowledges the most successful MSPs in Australia through the MSP Select program. The industry award reflects our dedication to delivering innovative IT solutions while underscoring our capabilities and commitment to surpassing customer expectations.
Industry Awards
Year 2024
First Focus was promoted to Mitel Gold Partner status, reflecting our expertise across Mitel’s core UC platforms and contact centre solutions, as well as our commitment to providing fully-qualified post-sales support to our end users.
Year 2024
First Focus was recognised as one of Australia’s top 10 best places to work in the 100+ staff category.
The WRK+ survey helps us spot our strengths and opportunities for improvement, ensuring we continue building a positive and supportive work environment for all.
Year 2023
First Focus was recognised as the Australian Veeam Rising Star Partner of the Year.
This award was a well-deserved recognition of our consistent efforts in driving innovation, delivering exceptional results, and building a strong collaborative relationship with Veeam.
Year 2023
First Focus took home the HP Synergy Partner of the Year Award in 2023.
This was a well-deserved recognition of continuation to grow revenue year after year and achieving significant growth in 2023. In a market that is highly competitive, the First Focus IT Team has continued to deliver outcomes and wins with HP.
Year 2022
First Focus was awarded the inaugural ConnectWise All-In Partner of the Year (Australia) for 2022 at the IT Nation event held in Florida USA.
ConnectWise is the world’s leader in software, services, and community for technology service providers.
The WISE Awards aim to recognise ConnectWise partners achieving ambitious visions of success using the foundation of ConnectWise systems.
Year 2021
The CRN Impact Awards celebrate Australian technology providers that deliver outstanding outcomes for customer organisations while building Australia’s innovation economy for the future.
Categories: Modernising Infrastructure (2021), Workforce Empowerment (2021).
Year 2021
The ARN Innovation Awards celebrates ecosystem innovation and excellence across the technology sector in Australia, building on 30 years of championing the IT channel.
Categories: Partner Innovation (2021), Tech Innovation (2021).
Year 2018-2022
The Channel Futures MSP 501 survey examines organisational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. First Focus has consistently ranked in the MSP501 since 2018.
Year 2021
First Focus received a ranking in the first 50 of the Top 100 Vertical Market MSPs worldwide for its work in the Financial Services sector.
Top 100 Vertical Market MSPs 2021ChannelE2E’s Top 100 Vertical Market MSPs List for 2021 combines industry surveys – including ChannelE2E’s Q4 2020 and January 2021 readership survey – with ChannelE2E’s vertical market industry research.
Year 2021
First Focus is proud to work with three finalists named in the ARN 2021 Women in ICT Awards, which celebrates leading female front-runners across the Australian ICT channel.
Categories: Technical (2021), Innovation (2021), Rising Star (2021).
The Australian Computer Society (ACS) Trust Mark program provides independent quality assurance regarding IT service providers’ internal procedures and controls. First Focus is accredited in both Managed Services and Cloud categories.
Partners
As a Solutions Partner for Infrastructure, we demonstrate broad capability to help customers accelerate migration of key infrastructure workloads to Microsoft Azure.
As a Solutions Partner for Modern Work, we demonstrate broad capability to help customers boost their productivity and make the shift to hybrid work using Microsoft 365.
First Focus is both a Cisco Premier Integrator and Select Provider. We also hold specialisations in Security meaning we have several certified engineers skilled in Cisco Security Architecture. As both a Cisco Integrator and Provider we solve critical customer business challenges, and connect new solutions with existing infrastructure to ensure that all systems operate smoothly and efficiently, and provide ongoing managed services.
As a Fortinet expert integrator First Focus has proven Fortinet solution experts, we have demonstrated consistently high revenue and can deliver the full range of Fortinet solutions, with experts on staff to manage complex deployments.
As a Citrix Solution Advisor we provide sales expertise, services delivery, customer education, technical implementation and support of the Citrix portfolio of products. First Focus is also a Citrix Service Provider enabling us to access Citrix support and expertise to drive better outcomes for clients.
First Focus is a Veeam VCSP Silver Partner. We have Veeam certified technicians and sales professionals to ensure we deliver backup solutions tailored precisely to meet the unique demands of your IT environment.
First Focus is a Zoom partner and a member of the Zoom Up Program. We have dedicated Zoom resources in place to ensure the design of a Unified Telecommunications solution that precisely matches clients’ needs.
First Focus is a proud Mitel Platinum Partner, demonstrating our experience in providing leading unified communication solutions to organisations across Australia.
First Focus offers a wide range of certified services that have garnered industry-wide attention. Our professional partnerships and ongoing relationships help us stand out from the rest. See what makes First Focus different – get in touch with one of our technical account managers today!
Partners
IT Consulting
Cloud Migration Services
IT Infrastructure Projects
Business Continuity Planning
IT Procurement
IT Support Services
Managed Cloud Services
End User Computing
Unified Communications
Connectivity
Virtual CIO
Managed Security Services
Cybersecurity Risk Assessment
Cloud Backup and Disaster Recovery
Cyber Security Connect and Protect Program
IT Strategy
Digital Transformation
Microsoft 365 Consulting Services
SharePoint Consulting Services
Power BI
Awards and Certifications
Management Team
Client Case Studies
Our Commitment to the Environment
CSAT Charity Donations
Media Kit
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