Awards and Certifications

First Focus has received multiple industry awards reflecting our dedication to our clients’ ongoing successes, as well as achieving valuable certifications and professional partnerships.

Awards and Certifications

Best People, Expert Advice, Fast Response, Zero Risk

First Focus has received multiple industry awards reflecting our dedication to our clients’ ongoing successes, as well as achieving valuable certifications and professional partnerships.

Our Awards

Our Capabilities

During 2024 we have extended our capabilities both organically and through acquisition with partnerships including:

  • Zoom Phone Certified Integrator
  • Jamf
  • Avanan
  • Ring Central
  • 3CX
  • Apple Authorised Reseller
  • Lenovo Silver Partner
  • SolarWinds Authorised
  • Adobe Certified Partner
  • Aruba Partner
  • HP Synergy Partner
  • Microsoft Surface Reseller
  • StorageCraft Authorised Partner
  • Dell Authorised Solution Provider
  • Mitel Partner
  • Juniper Partner
  • Cisco Premier Partner
  • Exclaimer Gold Partner
  • Veeam Partner
  • AWS Partner

Cloudtango’s top australian Managed it company

See Why We’re Australia’s Top MSP 7 Years Running

Cloudtango, a leading authority in the industry, annually acknowledges the most successful MSPs in Australia through the MSP Select program. The industry award reflects our dedication to delivering innovative IT solutions while underscoring our capabilities and commitment to surpassing customer expectations.

cloudtango’s top it companies

Awards and Certifications
Industry Awards

Industry Awards

Multiple Industry

Year 2023

Veeam VCSP Award – Rising Star

First Focus was recognised as the Australian Veeam Rising Star Partner of the Year.

This award was a well-deserved recognition of our consistent efforts in driving innovation, delivering exceptional results, and building a strong collaborative relationship with Veeam.

Year 2023

HP Synergy Partner of the Year Award

First Focus took home the HP Synergy Partner of the Year Award in 2023.

This was a well-deserved recognition of continuation to grow revenue year after year and achieving significant growth in 2023. In a market that is highly competitive, the First Focus IT Team has continued to deliver outcomes and wins with HP.

Year 2022

ConnectWise All-In Partner of the Year – Australia (2022)

First Focus was awarded the inaugural ConnectWise All-In Partner of the Year (Australia) for 2022 at the IT Nation event held in Florida USA.

ConnectWise is the world’s leader in software, services, and community for technology service providers.

The WISE Awards aim to recognise ConnectWise partners achieving ambitious visions of success using the foundation of ConnectWise systems.

Year 2013, 2021

CRN Fast50 (2013, 2021)

The CRN Fast50 recognises the fastest-growing companies in the Australian IT channel, based on year-on-year revenue growth.

First Focus has been recognised twice in the CRN Fast50 – first in 2013, and most recently in 2021.

Category: CRN Fast50 (#28, 2021)

Year 2021

CRN Fast50 Icon Award (2021)

The CRN editors select the CRN Fast50 Icon Award nominees from the Fast50 applicants. The CRN Fast50 finalists then vote for the nominee they recognise as a standout in the IT community.

Category: CRN Fast50, (Icon, 2021)

Year 2021

CRN Impact Awards (Finalists, 2021)

The CRN Impact Awards celebrate Australian technology providers that deliver outstanding outcomes for customer organisations while building Australia’s innovation economy for the future.

Categories: Modernising Infrastructure (2021), Workforce Empowerment (2021).

Year 2021

ARN Innovation Awards (Finalist, 2021)

The ARN Innovation Awards celebrates ecosystem innovation and excellence across the technology sector in Australia, building on 30 years of championing the IT channel.

Categories: Partner Innovation (2021), Tech Innovation (2021).

Year 2018-2022

Channel Future’s MSP501 (2018-2022)

The Channel Futures MSP 501 survey examines organisational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. First Focus has consistently ranked in the MSP501 since 2018.

Year 2021

ChannelE2E Top Vertical – Financial Services (2021)

First Focus received a ranking in the first 50 of the Top 100 Vertical Market MSPs worldwide for its work in the Financial Services sector.

Top 100 Vertical Market MSPs 2021ChannelE2E’s Top 100 Vertical Market MSPs List for 2021 combines industry surveys – including ChannelE2E’s Q4 2020 and January 2021 readership survey – with ChannelE2E’s vertical market industry research.

Year 2021

WRK+ Best Places to Work (2021)

The WRK+ Best Places to Work benchmarking study is not a competition. Instead, the study gives insight into how successful businesses attract and retain talent.

Category: Best Places to Work (100+ employees, Australia, 2021).

Year 2021

ARN Women In ICT Awards (Finalists, 2021)

First Focus is proud to work with three finalists named in the ARN 2021 Women in ICT Awards, which celebrates leading female front-runners across the Australian ICT channel.

Categories: Technical (2021), Innovation (2021), Rising Star (2021).

ISO Certifications

  • Certified ISO 9001 Quality Management System
  • Certified ISO 14001 Environmental Management System
  • Certified ISO 27001 Information Security Management System

More About

ACS Trust Mark

The Australian Computer Society (ACS) Trust Mark program provides independent quality assurance regarding IT service providers’ internal procedures and controls. First Focus is accredited in both Managed Services and Cloud categories.

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Partner Competencies


Partner Competencies


Microsoft Infrastructure Azure

As a Solutions Partner for Infrastructure, we demonstrate broad capability to help customers accelerate migration of key infrastructure workloads to Microsoft Azure.


Microsoft Modern Work

As a Solutions Partner for Modern Work, we demonstrate broad capability to help customers boost their productivity and make the shift to hybrid work using Microsoft 365.



First Focus is both a Cisco Premier Integrator and Select Provider. We also hold specialisations in Security meaning we have several certified engineers skilled in Cisco Security Architecture. As both a Cisco Integrator and Provider we solve critical customer business challenges, and connect new solutions with existing infrastructure to ensure that all systems operate smoothly and efficiently, and provide ongoing managed services.



As a Fortinet expert integrator First Focus has proven Fortinet solution experts, we have demonstrated consistently high revenue and can deliver the full range of Fortinet solutions, with experts on staff to manage complex deployments.



As a Citrix Solution Advisor we provide sales expertise, services delivery, customer education, technical implementation and support of the Citrix portfolio of products. First Focus is also a Citrix Service Provider enabling us to access Citrix support and expertise to drive better outcomes for clients.



First Focus is a Veeam VCSP Silver Partner. We have Veeam certified technicians and sales professionals to ensure we deliver backup solutions tailored precisely to meet the unique demands of your IT environment.



First Focus is a Zoom partner and a member of the Zoom Up Program. We have dedicated Zoom resources in place to ensure the design of a Unified Telecommunications solution that precisely matches clients’ needs.


Mitel Platinum Partner

First Focus is a proud Mitel Platinum Partner, demonstrating our experience in providing leading unified communication solutions to organisations across Australia.

Work With the Best

First Focus offers a wide range of certified services that have garnered industry-wide attention. Our professional partnerships and ongoing relationships help us stand out from the rest. See what makes First Focus different – get in touch with one of our technical account managers today!

Get in touch

Awards and Certifications


Additional Partners