IT Procurement

First Focus has a team of specialist IT procurement experts to handle your hardware, software and licensing requirements, across a multitude of vendors.

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IT Procurement

Take the Pain Out of IT Procurement

When you buy IT equipment or software licenses as part of a service agreement, you won’t need to worry about specifications, compatibility or whether it will cause ongoing problems. Your Technical Account Manager and our procurement experts will take care of all that for you.

Finance and Hardware-as-a-Service

Don’t want to pay up front? First Focus works with a range of leading finance organisations and can assist with all your technology financing requirements. Alternatively, we offer the ability to add End User Computing equipment to your monthly agreement on a per-user basis.

IT Procurement
IT Procurement

Vendor-agnostic Approach

Our customer-first philosophy means we don’t align ourselves with any specific vendors. Which means we’re here to supply the right product at the right time, not the one that’s required to meet a vendor target or quota. Our job is to source the right product for you, not us.

Credible, Reliable, and Personal

The First Focus Advantage

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Asset Management

Our hardware and software asset tracking systems integrate with your Support Plan for an integrated asset tracking and lifecycle management solution.

Warranty Returns

We’re happy to organize warranty returns for faulty items, and in many cases, we’ll have spare parts available to provide coverage while you wait for replacements.

Hardware and licensing expertise

Let our experts do the research on the hardware you need. We’ll guarantee it’s the right part!

Access wholesale and special bid pricing

Millions of dollars in hardware buying power translates into lower prices for our customers.



Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

Let Us Take Care of Your Procurement

Save time, money and the hassle involved with purchasing your hardware and software.


IT Procurement
IT Procurement


Watch Now: Better Tech, Higher Return

Phil Barton, Chief Customer Officer at First Focus, has 20+ years of experience in IT procurement, and he is going to help you save time and money for your business by learning from the mistakes he’s seen. In this episode, he joins Brendan, taking a vendor agnostic approach to talk about how businesses with 50-200 staff should go to market when sourcing IT services. Phil talks structure, what to/not to ask, and how to get maximum value.