Fixed-fee projects means you pay for outcomes, not hours. Get professional IT services that cover IT strategy, consulting, and advice designed to match and go beyond your specific business requirements.
When you need an experienced team to complete a key IT project, our Professional Services specialists can get the job done. We prefer to operate on a fixed price, fixed outcome basis, so you can be confident your project will be delivered on time and on budget.
As a leading MSP, we have an extensive history in a variety of projects for SMB through to Enterprise organisations, so it’s likely we’ve completed similar work for other clients. Which allows your existing internal IT staff to concentrate on your core business, without the disruption of implementing an unfamiliar project for the first time.
Our Professional Services team includes Solutions Architects, Network and Server Engineers. They are experts in delivering a range of IT infrastructure projects including infrastructure audits, networking, server and storage, virtualization, security, and telephony. Our capabilities extend to include staging and build labs, unified communications and VOIP solutions, office relocations and professional project management.
Take advantage of our first-hand experience for your consulting needs. As a leading MSP, we’ve been involved in implementing and supporting hundreds of projects across a broad range of infrastructure and applications. We’ve seen what has and hasn’t worked for others, and have developed the processes required to correctly research, prioritise and scope your project to ensure success.
Access a range of staffing solutions across Australia and NZ, with a variety of certifications and experience to meet your needs. Unlike a recruitment agency, by using our large team of full-time support staff, we provide a mix of full-time permanent staff through to flexible placements, in any combination of days or hourly rate. We can also backfill for staff on leave, provide standby services or short term escalations.
Credible, Reliable, and Personal
We use the best tools and hire the best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings Australia
The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New Zealand
First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTD
CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu Energy
We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBM
Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management Group
Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier Group
Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College
Professional Services
We use the best tools and hire the best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.
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