Microsoft 365 Consulting Services

Utilise the full capabilities of Microsoft and Office 365 with Microsoft Managed Services, Consulting, and Training

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Microsoft 365 Consulting Services

From User Productivity to Strengthened Security

Combine the Office 365 apps you know and love with the robust collaboration, productivity, and security tools offered by Microsoft 365 – all managed in one place by First Focus.

Our comprehensive Microsoft 365 managed services are tailored to your business, with inclusions like user support, migration, consulting, development, training, subscription management, and more. Plus, by capitalising on our expert Microsoft 365 knowledge, you’ll discover new and incredible ways the Microsoft suite can enhance every aspect of your business operations – from user productivity to strengthened security.

Microsoft 365

Workflow Audit

Many organisations invest in the Microsoft ecosystem for advances in productivity and collaboration. But there’s often more that can be done – and without needing to buy additional licenses.

Our Microsoft 365 Audits can help make sure that you’re getting the most from services like Microsoft 365, with customised discovery sessions that help understand use cases and develop outcomes that enhance your existing workflows.

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Microsoft 365 Consulting Services
Microsoft 365 Consulting Services

SharePoint Integration

One of the most common issues with SharePoint and the wider Microsoft 365 ecosystem is that people aren’t aware of what they can do with it. This results in inefficient usage, with documents stored in multiple locations, version discrepancies, and information silos.

Discover how you can integrate SharePoint with the wider Microsoft 365 environment, and uncover new efficiencies in the software your organisation already has at its disposal.

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Microsoft 365 Migration

Successfully transitioning to Microsoft 365’s suite of applications is all about change management. Our extensive experience in software projects means we know what to do, and importantly, what not to do. As well as how and when to do it.

We’ll ensure your underlying environment is up to the task, and help you embed the change with full user training and post-implementation assistance.

If you need assistance to help bring your online document management together in one place, our SharePoint discovery solution is perfect for your business. Our Microsoft usage audit can help you you make sure you’re getting the most from SharePoint and Microsoft 365, by centralising your information with SharePoint.

Microsoft 365 Consulting Services


Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.


Watch Now: Unlocking Copilot’s Potential

In this episode of Business Focus, Mia Tait, the Microsoft 365 Practice Lead at First Focus, joins Brendan to talk all things Microsoft Copilot, covering the recent changes to licensing availability and costs, the features on offer, and most importantly – the real world use cases for this large language model AI (LLM) that will help your business get ahead.