Digital transformation is a specialist type of vCIO consulting that focuses on using technology to transform the products and services that organisations deliver to their customers. Great digital strategies are just as much about people and process change as they are about technology changes. Ultimately, effective change management is at the heart of a successful transformation strategy.
DIGITAL TRANSFORMATION STARTS HERE
First Focus is uniquely positioned as Australia’s #1 Rated Managed Service provider to provide the best advice to small and medium-sized organisations across Australia and New Zealand.
Diverse experience to make the right decisions the first time
Advice is delivered by a team of consultants who bring their different specialist qualifications so you can leverage a range of expert knowledge. This expertise extends across all market verticals including healthcare, financial services, banking, constructions, professional services, and technology companies.
Instead of recruiting a consultant with specific strengths and gaps, First Focus can provide the right consultant at the right time – security consultants for compliance, infrastructure experts to provide input into change options, change management leaders to help embed change with people, along with business analysts and process experts.
Real world advice instead of complexity
Our consultants have real-world, hands-on experience with embedding change in a variety of organisations, including our own. Through rapid growth and constant change, we have helped organisations grow and transform themselves.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings AustraliaThe team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New ZealandFirst Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTDCI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu EnergyWe are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBMOver the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management GroupSince we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier GroupOur people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College