Get the most from your applications with professional consulting, training, support and security.
Ensure success when migrating your applications to the cloud and reduce the risk of failed deployments. From consulting and planning assistance to implementation and training, we’re all about helping people use technology to make a difference.
Uncover your organisational potential
Bring your online document management together in one place with a customised solution that’s perfect for your business.
Our Microsoft usage audit can help you you make sure you’re getting the most from SharePoint and Microsoft 365, by centralising your information with SharePoint.
Get the support you need for all of your business software – from common applications such as Microsoft 365 through to your specific line of business applications such as ERP and CRM.
When combined with modern Identity and Access Management tools such as Single Sign-On and Multi-Factor Authentication, we can help make accessing your systems safer and easier for staff.
We can also manage your relationship with vendors and consultants, handle your complete procurement process, and provide technical assistance with upgrades.
Credible, Reliable, and Personal
We use the best tools and hire he best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings Australia
The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New Zealand
First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTD
CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu Energy
We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBM
Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management Group
Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier Group
Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College
Create the Business Intelligence systems you need. Our experts can assist you to determine what information matters most to which teams in your business. Then we’ll help you select the right tools to display the data to the people who need it.
Make accessing your applications and data simple and safe. First Focus’ independent experts offer extensive experience in implementing, managing and supporting file sharing and document management systems, and can help you through the process of selecting new software. Let us manage the project while you stay focused on your core business. Our vendor-neutral approach and hands-on field experience will help you make the right decision.
Services that fit you
Get a customised view of managed application services that meet your needs.
IT Consulting
Cloud Migration Services
IT Infrastructure Projects
Business Continuity Planning
IT Procurement
IT Support Services
Managed Cloud Services
End User Computing
Unified Communications
Connectivity
Virtual CIO
Managed Security Services
Cybersecurity Risk Assessment
Cloud Backup and Disaster Recovery
Cyber Security Connect and Protect Program
IT Strategy
Digital Transformation
Microsoft 365 Consulting Services
SharePoint Consulting Services
Power BI
Awards and Certifications
Management Team
Client Case Studies
Our Commitment to the Environment
CSAT Charity Donations
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