Managed IT Services Adelaide

As your business evolves, so does your IT. That’s why First Focus offers Managed IT Services that help Adelaide businesses thrive. Our aim is to focus on your operational need for increased IT service availability, so you can focus on maximising your internal resources to drive business innovation

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Adelaide, meet First Focus

Adelaide IT Managed Service Provider

First Focus is a premier Managed Service Provider, extending its reach across every Australian state with the added advantage of international offices to ensure round-the-clock service availability. First Focus is dedicated to helping organisations use technology to make a difference.

Our South Australian office is centrally located in the Adelaide CBD. It is backed by over 300 professional staff, including qualified engineers and roaming service technicians who provide the perfect balance of technical expertise and personalised service.

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Feel confident with US

#1 Rated in Adelaide

At First Focus, we take a collaborative approach, taking the time to listen to your specific IT concerns and making your needs the foundation of our services. From compliance concerns to ensuring your IT is always ready to scale, we’ll work with you to ensure your technology serves your business’s goals.






We help people

Our Services

We Help People Use Technology to Make a Difference

As a leading Managed Service Provider, First Focus provides high-quality and reliable managed IT services to help your organisation succeed with IT.

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Credible, Reliable, and Personal

What Makes First Focus Different?

Best People

We hire the best people available from all over Australia, NZ and the Philippines, then provide them with ongoing structured training, along with the best tools, support, processes, and leadership.

Expert Advice

Our technical teams have considerable experience designing and supporting solutions across the entire spectrum. You gain the benefit of balanced advice without any vendor bias.

Fast Response

We have invested in the best support tools and the best people in the market to deliver our clients the responsiveness they need – whether for a single ticket or an engineering project.

Zero Risk

First Focus works with clients to eliminate risks from technical infrastructure and support. Our flexible terms and guarantees remove commercial risks, and our partnering approach removes employee and key-man risks.



Managed IT Support

It doesn’t matter if you have an internal IT team, prefer to outsource, or enjoy the benefits of a co-managed IT arrangement. These days, if you use email or cloud calling solutions, your business is an IT business.

Support your team in Adelaide with enhanced IT assets, including dedicated professional services and vCIO insights. First Focus delivers all the IT services you need to keep things moving with minimal IT noise.

What’s more, we manage every service to the highest standard – as First Focus is one of only a handful of MSPs in Australia to be ISO certified across Quality, Environment, and Information Security Management.

We’re like your one-stop shop for all things IT.


Business IT Services

Business IT planning Adelaide – Your business is unique, which is why at First Focus, we manage your ICT environment to help you meet your business goals and get the most out of your IT budget.

More than just IT support – Our technical skills range from NIST-based cybersecurity and Essential Eight mitigation practices to managed cloud service. If you’re not sure how to get the most from these solutions – or how they fit in with your current IT environment – our team of expert consultants and vCIOs can take a look.

Zero sales = trusted IT outcomes – Our teams include 100% technical staff – no salespeople, no commissions. So you know that you’re getting advice and services that work for you.


Our company has been partnered with First Focus for almost 5 years assisting us with all our IT support. We find our Technical Account Manager and all of the members of staff at First Focus to be very helpful and reliable in providing us with high-quality IT solutions and support.

– Kim Holt, Client Services Manager at PM Capital


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Managed IT as it Should Be

Our unique approach removes risk from you, while ensuring on-going customer satisfaction via:

  • No lock-in contacts
  • No sales commissions
  • Nationwide coverage
  • World-class systems
  • Complete range of solutions

Best People. Expert Advice. Fast Response. Zero Risk.

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