Experience the synergy of cost-effective talent and a tailored approach to outsourcing that propels your business towards success. Embrace the future of global collaboration with offshore outsourcing.
With increasing wage costs, challenges finding great people and a shift towards working from home, broadening your search into other locations is an increasingly viable alternative.
First Focus embarked on its journey in Manila back in 2016, driven by the realization of a significant gap in the market for top-notch offshore services. Our own experience of adding staff in the Philippines inspired us to pioneer a new approach in the industry.
While most offshore providers primarily focus on offering low-cost staff, we dare to be different. We firmly believe in investing time and effort to acquire the very best individuals, who possess exceptional communication skills combined with the precise competencies required for each role.
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While most offshore providers focus on providing low-cost staff, our strategy is different.
We take the time to find the best people, focusing on a combination of great communications skills coupled with the competencies the role demands.
We find the best people, focusing on a combination of great communications skills and the competencies the role demands. We attract the best people thanks to the fantastic working culture we have built and the better than market package and benefits on offer.
We take care of the hard stuff to make it simple for you. All administration, compliance and legal are handled by First Focus, so you don’t have to worry about navigating complex HR and compliance legislation.
You’re in control of your workforce. Manage your own staff in the Philippines with the support of our capable local leadership team who is empowered to make all necessary decisions.
Access great talent that is also cost-effective. Our Manila outsourcing service allows you to add extra skills or capacity and achieve significant cost savings compared to hiring equivalent onshore employees.
Find the talent you need with our Manila outsourcing services. Talk to one of our offshoring specialists today.
We have had an excellent experience partnering with First Focus for over 3 years now, most especially with a recent switch of our service desk to the Manila team. Which we have found to provide outstanding service and a fantastic customer experience, whilst also lowering our IT spend.
Annelise Price, Associate Director, Bellwether
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