Cloud Backup and Disaster Recovery

Improve your data security with our advanced Cloud Backup and Disaster Recovery Services. With solutions encompassing full redundancy, automated backups, and swift disaster recovery protocols, we can establish secure continuous data protection for your organisation.

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Cloud Backup and Disaster Recovery
IT Support Services


Cloud Backup & Disaster
Recovery Solutions

Cloud Backups

By using state-of-the-art cloud infrastructure, we ensure that your information is replicated and stored in a secure environment. This approach not only safeguards against local disasters but also allows for seamless access from anywhere, at any time.

Disaster Recovery

Our Disaster Recovery services offer a lifeline for your business during unforeseen circumstances. With tailored recovery plans, we guarantee swift restoration of your systems, minimising downtime and ensuring business continuity. Your data remains resilient, ready to combat any challenge.

Scheduled Maintenance

By proactively addressing potential issues, we keep your backup and recovery infrastructure in optimal condition. Regular check-ups, updates, and fine-tuning ensure that your systems are prepared to face any challenge that may arise.

Full Redundancy

Our Cloud Backup and Recovery Services are designed with full redundancy in mind. Multiple backups in geographically diverse locations ensure that your data remains accessible even in the face of catastrophic events.

Cloud Backup and Disaster Recovery

Protect Your Data and Business After a Crisis

Disasters happen – whether fire or flood, cybercrime or technology failure. There are many unexpected things that can cripple a business.  What makes the difference is how prepared you are for a crisis event, and how quickly your support provider can respond to get you back up and running fast. Which is why a reliable Cloud Backup and fully tested Disaster Recovery plan are essential today.

Cloud Backups

Our Cloud Backup service offers a simple, effective, and reliable method of backing up your servers to our Managed Cloud. We use the same technologies that power our Smart Cloud to back up your servers off-site to our secure Australian data centre. Industry leading technology allows us to deliver a flexible tailored backup solution with a variety of recovery options when you need them most.
Cloud Backup and Disaster Recovery
Cloud Backup and Disaster Recovery

Advanced Technology

Our Cloud Backup solution is based on a combination of market-leading ShadowProtect and Veeam software, along with our Smart Cloud infrastructure, including CloudEXTEND on-premise storage appliances, Australian data centres, and managed private network links.

ShadowProtect backups of your on-premise servers can be rapidly recovered as Virtual Server images in our data centre.

If Disaster Strikes…

  • Your servers are recovered to our CloudCOMPUTE environment
  • You’ll receive a guaranteed time to recover and recovery point objective SLA for all server, apps, and data
  • Your staff will receive remote access instructions as per your Disaster Recovery plan
  • Our Field Services team will deliver spare hardware, wireless internet connections and other assistance


Cloud Backup and Disaster Recovery
Cloud Backup and Disaster Recovery

Get Complete Peace of Mind

Relax with a regularly tested disaster recovery plan, backed by an experienced IT partner with the support and engineering capacity to do whatever it takes to get you back up and running. No waiting for new servers or your data to arrive. Your applications and data will be fully protected so you can get straight back to business.

Managed Disaster Recovery Services

Our Managed Disaster Recovery service will fully protect you and get you quickly back up and running. We’ll provide you with a complete cloud hosted environment with remote access to your applications and data.

Not only will your servers be recovered straight away, but your staff will also be able to log in to a familiar desktop from any terminal, home office or Microsoft device with an internet connection.

Cloud Backup and Disaster Recovery

Credible, Reliable, and Personal

Experience the First Focus Difference

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On-site support to assist with recovery

Recover individual files or entire servers

All backups stored in AU data centres

Incremental and synthetic full backups



Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

Support Designed For You

What’s Your Disaster Recovery Plan?

We can create a plan, train staff, test, implement and action your complete Disaster Recovery solution.


Cloud Backup and Disaster Recovery