We are constantly curious. By asking curious questions, listening intently, and taking the time to clarify when we’re not sure, we know we’ll get the best result. We’re not satisfied with the status quo, creating change and innovation by asking why, and making sure we understand something before jumping in.
We believe that great communication is required for success. We have the courage to not only voice our opinions openly, transparently and without politics, but also to ask for help, receive feedback and show vulnerability. We initiate difficult conversations when required, while openly sharing information and knowledge for the benefit of all.
We know that solutions are not someone else’s job. When we see a problem, we initiate action, aim to solve it and own it from start to finish. We each take personal responsibility seriously, removing stucks, creating awesome solutions and holding each other accountable for our commitments.
We create success where others fail by collaborating with our team and our customers. We know both the journey and the outcome are important, and only by working together can we be agile, smart, experienced and innovative. We believe that all agreements should be win-win, and we celebrate those wins together.
We proactively seek to simplify our work and the work of our customers. We do not accept complexity and we do more with less, making sure simplicity is part of everything we do and say. We remove hurdles, streamline processes and we work smarter not harder.
We genuinely care about our customers as people and how we can meet their needs in thoughtful and unexpected ways. We understand that “Wow” is not about meeting a target. It’s about making connections and building valuable, long-lasting commercial relationships.
We seek opportunities to take on new challenges and new responsibilities. We believe that when we challenge and stretch ourselves, we have an opportunity to develop and improve. By remaining humble and open-minded, we know that we can all learn from everyone and every situation.