CORE - Powered by ChatGPT

First Focus - OpenAI ChatGPT Partner for Australia and New Zealand

 

 

OpenAI SMB Channel Partner

Going All in On ChatGPT Business?

Powered by First Focus is an OpenAI/ChatGPT Service PartnerChatGPT Business & CORE, Complete Managed IT

Most businesses are experimenting with ChatGPT. Few have the governance, security controls, or structured rollout needed to make it drive business outcomes.

CORE + ChatGPT Business closes that gap.

Limited time offer

Up to 50% rebate on your first 6 months of ChatGPT Business licensing, funded by First Focus

OpenAI licenses are purchased separately by the customer directly through OpenAI. The rebate is not a discount from OpenAI and is delivered as First Focus service credits or invoice adjustments. Terms and eligibility apply.

Australia’s #1 mid-market MSP for 9 years running, Cloudtango.

Most AI Adoptions Fail Before They Start

The gap isn’t access to ChatGPT. Most businesses and/or people already have access. The gap is everything that needs to be in place for AI to deliver reliable, measurable outcomes such as governance, security, data structure, and trained people.

⚠️

No governance framework

Without defined policies for what staff can and cannot share with AI, every use of ChatGPT carries data risk you can’t quantify or defend.

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No data foundation

AI is only as reliable as the information it can access. Without structured, governed data, ChatGPT produces plausible-sounding answers that can’t be trusted.

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Security gaps

ChatGPT Business without Essential 8 aligned security controls creates exposure. Every new AI initiative gets slowed by unresolved security concerns.

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Low adoption, wasted spend

Licences without structured training and workflow integration mean most staff never use the tools. Six months after launch, spend continues and return doesn’t.

CORE + ChatGPT = better business

OpenAI SMB Channel Partner

For Australia and New Zealand

50%

Rebate on ChatGPT Business licensing for the first 6 months

8+

Years as Australia’s number one ranked mid-market MSP

Our commitment

Make AI Drive Business Value

First Focus has deployed ChatGPT Enterprise across its own workforce, supported by governance policies, structured training programs, and controlled access frameworks. We know what responsible AI adoption looks like because we live it ourselves.

As Australia and New Zealand’s OpenAI SMB Service Partner, we refer eligible clients to ChatGPT Business as part of a broader managed capability approach. Governance, security, training, and data structure come with it. Not as optional extras.

“AI adoption without governance creates exposure. AI adoption without enablement creates wasted spend. We are uniquely positioned to help SMBs implement ChatGPT Business properly, with security aligned to Essential 8 and data governance that ensures AI delivers reliable outcomes.”

Ross Sardi, CEO, First Focus

What Changes With CORE + ChatGPT Business

Here’s what operations look like before and after building business capability with CORE.

Without governance
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Staff use personal ChatGPT accounts with no policy controls, no visibility, and no record of what is being shared with AI tools.
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Sensitive data including client records, financials, and internal documents gets pasted into AI tools with no controls over storage or exposure.
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AI outputs cannot be trusted because there is no governed data foundation underneath to ensure accuracy or consistency.
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Security gaps create unresolved risk questions that slow or stall every new AI initiative before it gets off the ground.
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Licences get purchased and adoption stays low. Six months later the spend continues and measurable return is nowhere in sight.
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There is no structure for identifying what to automate or improve next. AI adoption is reactive, ad hoc, and disconnected from business priorities.

With CORE + ChatGPT Business
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ChatGPT Business is deployed with defined governance policies, access controls, and acceptable use frameworks in place from day one.
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Data governance controls define what can be shared with AI, keeping client, financial, and operational information protected.
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AI outputs are reliable because they are built on a governed SharePoint environment with accurate and structured info.
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Essential 8 aligned security protects without blocking. New initiatives move faster because security is built in.
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Training is built around your workflows, so adoption happens naturally because the tools make their jobs genuinely easier.
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Your TAM meets with you monthly to identify and prioritise new AI and automation workflows, keeping improvement continuous and tied to business priorities.
CORE, Built for Business Outcomes

What You Get With CORE + ChatGPT

A managed capability layer delivered as one service. AI and workflow automation save time and remove delays. Essential 8 aligned security and data governance reduce exposure and uncertainty. Ongoing maintenance, support, and account management keep operations reliable, with training that drives adoption.

CORE + ChatGPT Business is everything your organisation needs and includes:


ChatGPT Deployment

Structured rollout of ChatGPT Business aligned to your actual workflows, not generic use cases.

Automation

Streamline workflows with managed automation that cuts manual steps, reworks, and delays.

Adoption

Training built around your use cases, business needs and challenges, so adoption sticks and value shows up.

Security

Cybersecurity aligned to the ACSC Essential 8 framework with 24×7 detection and response.

Data Governance

Create a single source of truth, reduce oversharing, errors, as well as security and privacy risks.

SharePoint

Strengthen collaboration with shared spaces that keep documents organised, secure, and accessible.

Monitoring

Prevent disruptions with ongoing monitoring and upkeep for the systems your business relies on.

IT Support

24×7 service desk with same day SLAs support that resolves issues fast and helps teams work smarter.

Account Management

Your TAM understands what success looks like for you, then prioritises capability building accordingly.

CORE is everything your business needs to thrive in the AI era. Delivered as one integrated partnership.

Get Started with CORE

Monthly rhythm

How CORE Makes Your Investment in AI Work

Capability building happens through a structured monthly cycle. Not annual planning. Tactical monthly decisions that compound over time.

1
Prioritise

Your TAM meets with you each month to identify the highest-value opportunity. Which workflow should be automated? What AI capability would have the most impact right now?

2
Deliver

Implementation, training, and change management are included. Service requests under four hours are included. The same specialists who maintain your environment build your capabilities.

3
Adopt

Training is built around your real workflows. Your team learns by solving the actual problems they face every day. Adoption happens because the tools genuinely make their jobs easier.

4
Repeat

Next month, build on what is working. Each capability creates space for the next. Data governance enables reliable AI. AI enables effective automation. The cycle strengthens with every turn.

Your TAM owns productivity outcomes

Not paid on commission. Success is measured by your productivity gains, not by ticket volume.

Service requests under 4 hours included

Build, automate, and integrate as needs emerge. No scoping friction, no surprise costs.

Same team maintains context

The specialists who support your environment also build your capabilities. Context accumulates and decisions get smarter over time.

Limited time offer

50%

First Focus funded rebate on ChatGPT Business licensing

Eligible new and existing clients receive a First Focus funded rebate designed to offset the equivalent of up to 50 percent of the first six months of ChatGPT Business licensing costs. This is about accelerating responsible adoption. Move early, but do it properly.

The rebate is delivered as service credits or invoice adjustments from First Focus and is not a discount provided by OpenAI. Eligibility conditions apply. Available to businesses with 20 to 500 staff across all industries excluding government, throughout Australia and New Zealand.

Claim the Rebate

What you save

ChatGPT Business

6 months

50% Rebate

funding from First Focus

Why First Focus

Any IT provider can sell you Microsoft Copilot licences. The difference is what happens after that.

Building real capability from your Microsoft stack takes more than a deployment project. It takes structured SharePoint, governed data, Essential Eight aligned security, practical training, and someone who understands your business well enough to know which improvement matters most right now. That’s what CORE delivers, month after month.


Objective Advice

Your Technical Account Manager isn’t paid on commission. The recommendations you receive are based on what helps your business, not what generates a sale.

Semi Dedicated Team

The specialists who maintain your environment are the same ones building your capabilities. No handoffs, no re-explaining your setup to a new face.

National Coverage

Offices in every Australian state and New Zealand. Same service and same SLAs, wherever your team is located.

Proven Track Record

Rated Australia’s #1 mid-market MSP for eight consecutive years by Cloudtango. Over 800 businesses and 30,000 end users supported.

CORE

$269 per user/month

Introductory pricing – limited time

Your CORE plan includes but is not limited to:

βœ“ AI implementation
βœ“ Business automation
βœ“ Essential 8 security
βœ“ Data governance
βœ“ SharePoint management
βœ“ Unlimited IT support
βœ“ Training and education
βœ“ Technical account management
βœ“ Service requests under 4 hours

Lock in your rates

Limited time introductory pricing. Lock in your rate now.

Also available: CORE Foundations (starting point but not the full solution) and CORE+ (acceleration for complex environments).

Introductory Pricing – Lock in Your Rate

Investment That Pays for Itself

Save one to two hours a month per team member through AI and automation and CORE pays for itself.

Most businesses save more than that within the first few months, then keep adding time savings as capability builds across the business.

Save time from month one

Save one to two hours a month per team member through AI and automation and CORE pays for itself. Most businesses save considerably more within the first few months.

Capability builds over time

Each month, your TAM identifies the next highest-value opportunity. Time savings compound as automation and AI capabilities stack across the business.

Lock in introductory pricing

Introductory pricing is available for a limited time. Clients who lock in their rate now keep it as capabilities and value grow month on month.

Get Started with CORE

Ready to Implement ChatGPT Business Properly?

Reach out today to lock in the First Focus rebate and introductory pricing offer to start your structured ChatGPT Business rollout. Available to eligible businesses with 20 to 500 staff across Australia and New Zealand.

 

OpenAI, ChatGPT, and related marks are trademarks of OpenAI.