CORE manages the IT, cybersecurity, data governance, training and support around Claude. Then, each month, we work with you to identify the next practical improvement across your people, processes and technology.
Book a CORE + Claude discovery session
Managed AI & IT Services for businesses with approximately 20 – 200 employees and no internal IT function.
Giving your team access to Claude is only the beginning.
CORE manages what sits around it. Your IT, cybersecurity, data governance, AI policies, training and support. Then we work with you each month to identify where technology can make the next practical improvement.
That might mean helping a team use Claude more effectively. It might mean fixing the information Claude relies on, improving a process, tightening permissions or reducing repetitive work elsewhere in the business.
We start with what your business needs to improve, then use the right technology to help.
That is the difference between deploying an AI tool and having a managed technology partner continually asking:
What are we improving next month?
Claude becomes part of a broader Managed AI & IT Service. One partner takes responsibility for the technology, governance and support around it.
Roll out Claude with the right users, access, policies and support, with clear ownership from the start.
Set clear rules for approved use, information handling and employee responsibilities across your business.
Improve how business data is organised, permissioned and accessed so Claude can work with better source material.
Manage Claude alongside the controls protecting your users, devices, identities and business information.
Help employees apply Claude to real work with practical guidance built around their roles and workflows.
Review priorities each month and identify the next opportunity across AI, automation, processes and technology.
CRN has recognised CORE and our work in helping customers turn business challenges into practical, secure and measurable outcomes. Read the full story.
CORE turns technology improvement into an ongoing process, not a one-off project.
Each month, we look across your people, processes and technology to decide where the next practical improvement should happen.
The best use cases start with work your people already do. CORE helps identify where Claude, automation or better processes can reduce effort and improve how work gets done.
Help people work with approved business knowledge across documents, SharePoint and other connected systems.
Identify recurring drafting, summarising, checking and administrative tasks that could be handled more effectively.
Support teams that regularly need to review, compare, summarise or make sense of large amounts of information.
Use AI alongside better workflows, permissions and information management instead of adding another tool to a broken process.
Help teams prepare documents, proposals, reports, briefs and internal communications with less time spent starting from scratch.
Give employees clearer ways to use Claude in their day-to-day work, backed by training and ongoing support.
CORE combines day-to-day support with regular planning, security reviews and ongoing improvement, so your technology keeps moving with the business.
Your people have access to the First Focus Service Desk whenever technology gets in the way.
Meet with your Technical Account Manager to review priorities, upcoming work and what should improve next.
Keep technology decisions connected to your wider business priorities, budget and longer-term plans.
Regularly review your security position as your people, systems and use of AI continue to change.
Proof in practice
AI should create measurable business value, not another set of disconnected experiments.
See how real businesses are using practical AI projects to save time, improve decisions and solve specific workflow problems with the right controls in place.
Claude gives your team access to capable AI. CORE manages what needs to happen around it so adoption does not become another technology project for your leadership team to own.
Claude gives you the AI. CORE gives it ownership, support and a place in your wider technology plan.
Your CORE plan includes but is not limited to:
✓ AI implementation
✓ Business automation
✓ Essential 8 security
✓ Data governance
✓ SharePoint management
✓ Unlimited IT support
✓ Training and education
✓ Technical account management
✓ Service requests under 4 hours
Also available: CORE Foundations (starting point but not the full solution) and CORE+ (acceleration for complex environments).
CORE + Claude combines Claude with First Focus’s Managed AI & IT Services. CORE manages the wider environment around Claude, including IT support, cybersecurity, data governance, training, AI governance and ongoing technology planning.
No. Claude licensing is separate from your CORE subscription. CORE manages the technology, governance, support and adoption around the platform.
Yes. CORE helps identify practical use cases, set priorities and put the right governance, information and support around them.
Some AI and automation work can be supported through CORE, but substantial development, major integrations and larger projects may require CORE+, additional consulting capacity or separate project scope.
No. CORE starts with the business problem, not the tool. The right answer may be Claude, automation, SharePoint, Microsoft 365, security or a process change.
CORE continues beyond implementation. Your Technical Account Manager reviews priorities with you regularly and helps identify the next practical improvement across AI, automation, processes and technology.
No. CORE is primarily designed for businesses with approximately 20 to 200 employees and no internal IT function. First Focus acts as your managed technology partner across IT, security, data and AI.
CORE starts at $275 per user, per month. Claude licences, optional add-ons, setup work and separately scoped projects may carry additional costs.
Start with a CORE discovery session. We’ll look at your current IT, security, data, AI use and business priorities, then work out where Claude fits and what should improve next.
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