First Focus ranked in the top 150 MSPs worldwide

First Focus Recognised in the 2026 Channel Partners MSP 501 – Leading the Next Generation of Managed AI & IT Services

Global recognition for helping businesses embrace AI, strengthen security and improve productivity through modern managed services

We’re proud to announce that First Focus has once again been recognised in the 2026 Channel Partners MSP 501, earning a place among the world’s top-performing Managed Service Providers.

The MSP 501 is one of the IT industry’s most respected global rankings. It recognises managed service providers that demonstrate operational excellence, sustained growth, innovation and the ability to help clients navigate an increasingly complex technology landscape.

While we’re incredibly proud of this recognition, what excites us most is what it represents.

The role of a managed service provider has changed significantly over the past few years. Businesses no longer need an IT provider that simply keeps systems running. They need a technology partner that can help them adopt AI safely, strengthen cybersecurity, improve data governance, automate repetitive work and enable their people to be more productive.

That is why First Focus has evolved beyond traditional managed IT services to deliver Managed AI & IT Services. By combining IT support, cybersecurity, AI adoption, automation, Microsoft 365, SharePoint, data governance and strategic technology guidance into a single managed service, we help organisations continuously improve how technology supports their business.

Managed IT services are changing. So are we.

For many years, managed IT services were measured by how quickly providers could resolve tickets, patch devices and maintain infrastructure.

Those capabilities remain essential, but they are no longer enough.

Today’s businesses are asking much bigger questions.

• How do we safely adopt AI?
• How do we automate repetitive work?
• How do we improve data governance?
• How do we increase productivity without continually increasing headcount?
• How do we strengthen cybersecurity while enabling innovation?

These are no longer separate conversations. Together, they form the foundation of a modern technology strategy.

At First Focus, our Managed AI & IT Services are designed to help organisations answer these questions through a proactive, outcomes-focused approach. This is delivered through our CORE Intelligent Managed Services framework, which brings together AI, automation, cybersecurity, Microsoft 365, SharePoint, data governance, user training and proactive IT management into a single service. Rather than simply responding when something goes wrong, we work alongside our clients to continuously improve the way technology enables their business.

Supporting businesses across Australia & New Zealand

Over the past year, we have continued expanding both our team and our capabilities across Australia and New Zealand.

Organisations on both sides of the Tasman are facing many of the same challenges.

• AI adoption is accelerating.
• Cybersecurity expectations continue to rise.
• Microsoft 365 and SharePoint have become central to the modern workplace.
• Strong data governance is now essential.
• Businesses are looking for practical ways to improve productivity without simply adding more people.

Our Managed AI & IT Services have been developed to help mid-market organisations navigate these changes with confidence. By bringing together strategic advice, proactive IT management, AI expertise and security services, we help businesses modernise while remaining secure, productive and well governed.

Introducing the AI Investment Fund

One of the biggest barriers to AI adoption is finding the time, expertise and budget to move from ideas to real business outcomes.

Following the successful launch of our AI Investment Fund in Australia earlier this year, we recently announced the same $100,000 AI Investment Fund for New Zealand customers. The initiative is designed to help organisations turn promising AI ideas into practical business solutions.

The fund co-invests in up to five client-led AI innovation projects, with each selected organisation receiving up to $20,000 in consulting, development and implementation support from the dedicated First Focus AI Services and Consultancy team.

The AI Investment Fund reflects our broader commitment to helping clients realise measurable business value through Managed AI & IT Services, rather than simply implementing technology for technology’s sake.

Recognition that belongs to our team and our clients

Awards such as the MSP 501 are never the result of a single product or initiative.

They are built on thousands of conversations, millions of support interactions, hundreds of successful projects and a team that continually looks for better ways to help clients succeed.

This recognition belongs to every member of the First Focus team who challenges what managed services can be, and to every client who trusts us to be part of their business journey.

We are incredibly excited about where the industry is heading.

The future of managed services is no longer defined by keeping technology operational. It is about helping businesses become more secure, more productive and better prepared for what comes next through AI, automation and intelligent technology leadership.

About the Channel Partners MSP 501

The Channel Partners MSP 501 is the world’s most comprehensive ranking of managed service providers. It recognises organisations that demonstrate sustained business performance, operational maturity, innovation and measurable client outcomes. Providers are assessed using a data-driven methodology that considers recurring revenue, profitability, long-term growth, service innovation and operational excellence.

About First Focus

First Focus is one of Australia and New Zealand’s leading Managed Service Providers, helping organisations with 20 to 300 employees modernise, secure and optimise their technology.

Through Managed AI & IT Services, First Focus combines IT support, cybersecurity, AI adoption, automation, SharePoint, Microsoft 365, data governance and strategic technology guidance into a single managed service that helps businesses become more productive, more secure and ready for the future.