First Focus named Australia’s Best Managed IT Services Provider in 2025

First Focus has once again secured the position of Australia’s top Managed IT Services Provider, marking our eighth consecutive year at the top of Cloudtango’s MSP AU Select Awards List

Since first earning the number one spot in 2018, First Focus has consistently displayed technical excellence, growth, and customer satisfaction, reinforcing our reputation as the best Australian Managed IT Services provider. This is demonstrated by our consistent #1 MSP ranking in the annual Cloudtango MSP AU select awards.

As businesses continue to face new challenges in cybersecurity, AI adoption, and digital transformation, First Focus remains committed to providing industry-leading IT solutions that help Australian companies use technology to succeed.

Ross Sardi, CEO of First Focus, attributes our continued success to our client-first approach:

Our goal has always been to help businesses leverage technology to drive real results. Cloudtango’s rankings, which factor in customer feedback, show that our clients truly value the service, support, and expertise we provide. It’s an honour to be recognised year after year as Australia’s top MSP.

– Ross Sardi, First Focus CEO

Cloudtango, a leading authority in the industry, annually acknowledges the top Managed IT Providers globally through the MSP Select program. Now in it’s eleventh year, MSP Select continues to evaluate thousands of providers based on their ability to deliver high-quality IT support, cybersecurity services, cloud solutions, and strategic business technology advice.

Jordi Vilanova, CEO at Cloudtango, emphasised the significance of exceptional customer service, stating:

First Focus sets higher standards in the industry with its exceptional ability to deliver top-tier IT support and outstanding customer service. Their deep expertise not only boosts productivity but also helps businesses reduce IT costs in the long run. Their commitment to excellence ensures companies receive reliable, innovative solutions that drive success.

– Jordi Vilanova, Cloudtango CEO

About First Focus

First Focus is Australia’s #1 ranked managed IT service provider, providing end-to-end business solutions that span all layers of information technology for medium sized organisations. Since 2003, our focus has been helping people use technology to make a difference in their organisations. With success driven by our end-to-end approach we currently support over 30,000 end users and over 250 businesses around Australia and New Zealand. Learn more >

About Cloudtango

Cloudtango is dedicated to helping businesses connect with managed service providers. With a mission to facilitate innovation through technology, Cloudtango believes that Managed Service Providers (MSPs) play a crucial role in transforming IT into a distinctive advantage. Cloudtango provides technology leaders with information and analysis to navigate their tech journey and guides them to the right MSP for success.

For more information, please visit: https://www.cloudtango.net/topMSPs/AU/