We’ve officially launched our $100K AI Investment Fund, investing in five forward-thinking client AI initiatives built to create real, measurable impact. Below, you’ll find an overview of each winning AI project and the business outcomes they’ll achieve with First Focus.
But successful AI doesn’t end at deployment. Real value comes from optimisation, governance and continuous improvement.
CORE is our managed AI and automation service, designed to help organisations go beyond traditional IT and turn AI initiatives like these into long‑term productivity engines.
your AI ideas. our ai expertise.
We’ve invested $100k to help our clients move beyond shiny demos and vague productivity promises, and instead use AI to solve real business problems that actually move the needle. Congrats to Lipman Burgon, Billbergia, Pengana, Seafolly and Business Chamber QLD on bringing forth the 5 winning AI ideas.
WEALTH MANAGEMENT & INVESTMENT FIRM
By partnering with us to develop an AI Due Diligence Assistant, Lipman Burgon & Partners will turn a weeks-long manual review process into immediate, structured insight.
This shift will slash document analysis time by up to 80%, allowing the investment firm to maintain its rigorous standards while removing massive operational burden.
The result will be a more scalable workflow delivering over $100k in annual efficiency gains without sacrificing expert judgement.
REAL ESTATE & PROPERTY DEVELOPMENT
To scale for upcoming developments without doubling its defects team, Billbergia will deploy a document-grounded AI FAQ Assistant to automate repetitive resident queries.
By training the tool on ten years of ticket history and project-specific guides, the firm will stabilise FTE growth and protect team capacity during peak demand.
The proposed result will be a support model that delivers immediate troubleshooting to residents while allowing staff to focus on complex defect resolution, with the potential to avoid up to $500,000 in staffing costs.
DIVERSIFIED FUNDS MANAGEMENT GROUP
To address the operational drag of manual email triage, Pengana Capital will implement an AI assistant integrated directly into Microsoft Outlook. The tool automates the classification and drafting of inbound client queries while keeping human review at the centre to ensure brand and regulatory consistency.
This initiative will allow the firm to scale its client services without a proportional increase in headcount.
The proposed assistant is expected to reduce average handling time by approximately 50%, translating to an estimated $125,000 in annual benefit.
CASE STUDY COMING SOON
RETAIL
To address the training and knowledge accessibility challenges of its largely casual workforce, Seafolly partnered with us to implement a prompt-based AI Support Centre & Retail AI Agent. This agent will assist with documentation and accessing key information such as processes, promotions, policies, budgets and operational guidelines.
The solution will also act as a centralised knowledge management platform for Seafolly, while supporting retail team members who are largely casual employees and require ongoing training and refreshers. The AI agent will guide staff through processes and enable quick, accurate information lookup through a simple prompt based interface.
CASE STUDY COMING SOON
CHAMBER OF COMMERCE
To address the time-intensive manual preparation of monthly reporting packs, we’re working with Business Chamber Queensland (BCQ) to implement an AI-driven executive reporting solution. This tool will automate the generation of PowerPoint board packs by integrating data from warehouses, Power BI, and Microsoft Office.
The solution will enable the Executive Leadership Team (ELT) to shift their focus from administrative compilation to high-value strategic work. By using AI to add commentary and highlight trends, BCQ will improve the consistency, quality, and speed of its reporting.
CASE STUDY COMING SOON
CORE is the managed service model built for businesses that are all-in on AI, automation and cyber security. This new model ensures your technology investment is a driver of productivity and profitability.
Get measurable ROI and productivity gains from AI and automation.
WHAT BUSINESSES NEED FROM AI
With more than thirty submissions from organisations across Australia and New Zealand, the strongest AI ideas all pointed in the same direction.
Workflow automation was the most common AI idea across every industry.
Businesses want AI assistants, not just another AI tool.
AI that turns organisational data into decisions is a necessity.
Business leaders want predictive analytics and forecasting.
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