Stop Hoping Your Systems Are Secure. Start Knowing They Are.
Get the same ISO-certified security aligned to Essential 8 and NIST frameworks that we trust for our own network. With First Focus you’ll have clear visibility, proactive protection, staff training, and rapid response when needed.
Australia’s #1 mid-market MSP for 8 years running.
250+
AU Organisations protected under F-Protect
ACSC Partner Program Member
ISO 27001 Certified Partner
Microsoft Solutions Partner Security
If this sounds familiar, you’re not alone. Most growing businesses reach a point where basic IT support just isn’t enough anymore.
At First Focus, we don’t just monitor your systems, we take complete ownership of your security posture. You get the same certified, tested protection we use for our own network, delivered by a dedicated security team that knows your business inside and out.
Your dedicated security pod monitors threats around the clock, responding before issues become incidents.
Every security control follows the ACSC framework which gives you measurable, auditable progress towards compliance.
Real-time dashboards and monthly reports show exactly what’s protected, what’s improved, and what’s next.
Every security measure we recommend is battle-tested in our own environment first. We’re not just your security provider, we’re our own biggest client, trusting the same defences that protect you to protect us
Our F-Protect plans are built on the Essential Eight framework – the Australian standard for cyber resilience.
We’ve structured these managed security plans into clear service tiers, giving you a path from basic protection to advanced security.
Each level builds on the last, so you’re always improving without paying for more than you need.
F-Protect managed security service plans:
Perfect for: Businesses building their first security layer
Includes:
Perfect for: Growing teams handling sensitive data
Includes everything in S1, plus:
Perfect for: Businesses with compliance requirements
Includes everything in S2, plus:
Perfect for: High-risk industries and larger organisations
Includes everything in S3, plus:
Each tier is modular and scalable. As your risk profile or compliance obligations evolve, we help you layer additional controls such as endpoint detection and response (EDR), data-loss prevention (DLP), or privileged access management (PAM) enabling a clear path to higher Essential Eight maturity.
Not Sure Which Plan You Need?
Our service isn’t about tools, it’s about accountability.
We deliver complete, ongoing protection across your entire technology environment.
Our security operations team watches over your systems around the clock, ready to detect, contain, and respond before issues become incidents.
We manage antivirus, patching, and firewall configurations across every site and device, ensuring consistent, compliant protection everywhere.
Our experts align your environment with the Essential Eight, ISO 27001, and NIST Cybersecurity Framework v2.0, giving you measurable progress and auditable results.
Your security is managed by CISSP-certified consultants, the gold standard in cybersecurity expertise, ensuring the best possible protection for your business.
You’ll receive clear dashboards and monthly reports that show exactly what’s protected, what’s improved, and what’s next in plain language.
Simple, per-user pricing with no hidden costs or surprises.
You’re not ticket #4,827. Your dedicated security pod with specialists who know your environment inside and out that own your protection.
Get real-time visibility through our portal. See security alerts, track improvements, message your team directly through Microsoft Teams.
Your Technical Account Manager isn’t paid to upsell you. They’re measured on one thing: your security outcomes.
With teams across Australia and New Zealand, plus 24/7 offshore support, we’re always ready, no matter where you operate.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings Australia
The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New Zealand
First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTD
CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu Energy
We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
Corporate Services Manager, Harrier Group
Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College
CloudTango, a leading authority in the Australian IT industry, has recognised First Focus as the #1 MSP for mid-market businesses for eight consecutive years. This prestigious ranking reflects our dedication to delivering innovative IT solutions and our commitment to exceeding customer expectations.
We’re also proud winners of the Channel Partners MSP 501 program, which recognises the world’s most successful and innovative managed service providers.
Watch Now: ISO 27001 & The CIA Triad
Your data is your most valuable asset… and your biggest risk. In this episode of Business Focus, ISO expert Jason Maricchiolo shares the ins and outs of ISO 27001, its ties to the CIA Triad, and strategies to use the gold standard in data security to your advantage.
The average data breach costs Australian SMBs $275,000. Our proactive protection costs a fraction of one incident.
Know that cyber professionals are watching your systems 24/7, with the authority to act immediately when needed.
Whether it’s Essential Eight, ISO 27001, or industry requirements, we’ll get you there and keep you there.
With fewer security incidents and faster resolution when issues arise, your team stays focused on what matters.
Transitioning away from your current MSP is easier than you think.
We’ve built a proven onboarding process that makes it safe, smooth, and transparent.
Looking for a fraction Chief Information Security Officer (CISO) to help create and deliver a cyber security strategy for your business? Our vCISO service does just that
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IT environments need more than just off-the-shelf security solutions. Our highly-trained team will select the best security products and services available and will manage security concerns real-time while minimising the impact on daily workflows.
Our Essential 8 and NIST-based security assessments can be used to help improve your organisation’s cyber security posture, with remediation actions focussed on mitigating cybersecurity issues before they occur, managing risk, and enforcing compliance.
The ACSC recommends Australian organisations align themselves with the Essential 8 to ensure acceptable IT security habits are adopted across your organisation. We can help you become compliant with solutions aligned to the Essential 8 maturity levels.
Secure Your Business
Join 250+ Australian businesses who’ve made the switch to proactive, transparent, accountable security.
Book a complimentary 30-minute Managed Security Consultation with one of our experts. We’ll discuss your current security posture, explore potential gaps, and talk through what a managed security solution implementation could look like for your organisation.
No obligations. Just an informed conversation about your cybersecurity options.
Prefer to talk? Give us a ring on 1300 556 531
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