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Use Microsoft Teams as your phone system

Manage all of your calling, conferencing and collaboration needs with Microsoft Teams and First Focus, for one-stop communications.

CloudCALL 365 from First Focus adds a high-quality voice gateway to Microsoft Teams for secure and reliable calls, wherever your people are. Receive full directory integration through your desk phone, mobile and computer, while retaining all of your usual PABX functions including auto attendants, call forwarding, music on hold, voicemail, hold and retrieve, and call queues.

Integrated calling and collaboration

Improve ease of use, reduce support and scale as required, by replacing your separate voice and business systems with one central platform.

  • Fixed price unlimited1 local, national, international and mobile call plan
  • Integrates your phone system with your contacts, instant messaging, calendar, email and presence
  • Answer anywhere as calls to one number ring simultaneously on your desk phone, mobile and computer
  • Optional handsets, headsets, and conference phones
  • Use your existing phone number
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Simplify telephony with an all-in-one communications system

Teams phone system with CloudCALL365


Add a calling plan to Microsoft Teams

In March 2022, Microsoft simplified and reduced the licence cost of adding phone capabilities to Microsoft Teams. The Teams Phone System add-on to Microsoft 365 and Teams Essentials has replaced the previous Business Voice option. Teams Phone Standard licences give you all Teams Phone System capabilities like cloud voicemail, caller ID, call park, call forwarding, auto attendants, call queues, call transfer, and caller ID.

Adding CloudCALL 365 to your Teams phone enabled licence provides each user with a direct dial-in number and access to our unlimited1 calling plan. This delivers a truly unified communications experience by combining all of your standard Microsoft Teams functionality with a cost-effective, and highly flexible phone system.

To find out more about calling with Microsoft Teams, or if you have specific requirements, our specialists can advise on which of our Unified Communications options offer the right solution for you.

Speak with a UC Expert

1  Acceptable use policy applies. For more details contact First Focus.