First Focus Acquisitions

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First Focus Acquisitions
First Focus Acquisitions

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First Focus Acquisitions

This move combines expertise in networking and unified communication services with our broad range of technology solutions. Together, we now have additional in-house expertise to deliver the complete solution for our clients

–  Ross Sardi, CEO First Focus

Frequently Asked Questions


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Managed IT services are as they sound – a set of IT services is controlled and operated by a third party. As the client, you define a selection of tasks and responsibilities that you would otherwise have to perform in-house and outsource these to your chosen provider. With managed IT services, an MSP provides professional IT support. This can take the form of managing and maintaining IT infrastructure or providing help-desk solutions to internal staff. Other MSPs offer more proactive services, including planning solutions, professional consulting, and recruitment.

Traditional IT support operates on a break/fix model. If something breaks, you take fix the issue, and perform a little maintenance along the way to keep things running. This operational IT model works well with businesses running smaller IT operations that service a limited number of users. Capital costs can be higher up front, but once the solutions are in place it’s just a matter of maintaining them and keeping enough in the budget for upkeep and repairs. A managed IT service works alongside your organisation on a long-term basis. The provider takes on the responsibility for actively managing a set of services, ensuring they add value to the organisation. The MSP provides access to expertise and staffing capacity that you might otherwise be out of reach. Over time, the MSP becomes an integral part of normal business operations.

Silence Your IT Noise

And Get on With Business

First Focus will enhance your productivity by streamlining technology management. Connect with us to transform your IT challenges into assets for success.

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First Focus Acquisitions
Case Studies

Case Studies

Changing MSPs: A Client’s View of the Transition

Lipman Burgon & Partners Moving your IT support to a new provider can be challenging for both parties. So we…


Reset Your IT Strategy With New IT Insights

Precise Air A nationwide HVAC specialist experienced exponential growth and needed a new IT strategy that let them get ahead…


Project Management Firm Builds an “Office In A Box”

A project management firm improves client service by moving from a centralised system to an “office-in-a-box” remote-work model using cloud-based solutions.