CONTACT US Call us at 1300 556 531

Discover how end-to-end application support can change the way you do business

Ensure success when migrating your applications to the cloud and reduce the risk of failed deployments. From consulting and planning assistance to implementation and training, we’re all about helping people use technology to make a difference.

Professional support for Microsoft 365

Get the support you need for all of your business software – from common applications such as Microsoft 365 through to your specific line of business applications such as ERP and CRM.

When combined with modern Identity and Access Management tools such as Single Sign-On and Multi-Factor Authentication, we can help make accessing your systems safer and easier for staff.

We can also manage your relationship with vendors and consultants, handle your complete procurement process, and provide technical assistance with upgrades.

MORE ABOUT MICROSOFT 365

Business intelligence makes for smarter decisions

Create the Business Intelligence systems you need. Our experts can assist you to determine what information matters most to which teams in your business. Then we’ll help you select the right tools to display the data to the people who need it.

MORE ABOUT BUSINESS INTELLIGENCE

Business intelligence makes for smarter decisions

Create the Business Intelligence systems you need. Our experts can assist you to determine what information matters most to which teams in your business. Then we’ll help you select the right tools to display the data to the people who need it.

MORE ABOUT BUSINESS INTELLIGENCE

Make software selection simple with zero-commission services

Make accessing your applications and data simple and safe. First Focus’ independent experts offer extensive experience in implementing, managing and supporting file sharing and document management systems, and can help you through the process of selecting new software. Let us manage the project while you stay focused on your core business.  Our vendor-neutral approach and hands-on field experience will help you make the right decision.

MORE ABOUT SOFTWARE SELECTION

Find managed application services that fit you

Get a customised view of managed application services that meet your needs.

Let's talk managed application services

We use the best tools and hire he best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.

  • 16 years’ experience
  • ITIL-based methodology
  • Most advanced remote monitoring and management tools
  • Comprehensive ticketing tools, SLA measurement and management
  • 24/7 Australia-wide coverage
  • The best infrastructure and applications
  • Future-facing professional standards
  • 1st – 3rd level technicians backed by engineering specialists

Network Pacific Group has relied on First Focus for just over a year to manage our user and application support, security services and cloud infrastructure across our different locations. We are very comfortable with our decision to involve First Focus, and we are currently extending our partnership with a new project to further increase our cloud capabilities.

By Stephen Briffa, Managing Director, Network Pacific Group of Companies

See the difference with managed application support

Whether migrating between applications or needing support for your existing software, we’re here to help.

Get in touch