Applications
consulting, training, support and security.
Discover how end-to-end application support can change the way you do business
Ensure success when migrating your applications to the cloud and reduce the risk of failed deployments. From consulting and planning assistance to implementation and training, we’re all about helping people use technology to make a difference.
Uncover your organisational potential with SharePoint
Bring your online document management together in one place with a customised solution that’s perfect for your business.
Our Microsoft usage audit can help you you make sure you’re getting the most from SharePoint and Microsoft 365, by centralising your information with SharePoint.
Professional support for Microsoft 365
Get the support you need for all of your business software – from common applications such as Microsoft 365 through to your specific line of business applications such as ERP and CRM.
When combined with modern Identity and Access Management tools such as Single Sign-On and Multi-Factor Authentication, we can help make accessing your systems safer and easier for staff.
We can also manage your relationship with vendors and consultants, handle your complete procurement process, and provide technical assistance with upgrades.
Professional support for Microsoft 365
Get the support you need for all of your business software – from common applications such as Microsoft 365 through to your specific line of business applications such as ERP and CRM.
When combined with modern Identity and Access Management tools such as Single Sign-On and Multi-Factor Authentication, we can help make accessing your systems safer and easier for staff.
We can also manage your relationship with vendors and consultants, handle your complete procurement process, and provide technical assistance with upgrades.
Business intelligence makes for smarter decisions
Create the Business Intelligence systems you need. Our experts can assist you to determine what information matters most to which teams in your business. Then we’ll help you select the right tools to display the data to the people who need it.
Make software selection simple
Make accessing your applications and data simple and safe. First Focus’ independent experts offer extensive experience in implementing, managing and supporting file sharing and document management systems, and can help you through the process of selecting new software. Let us manage the project while you stay focused on your core business. Our vendor-neutral approach and hands-on field experience will help you make the right decision.
Make software selection simple
Make accessing your applications and data simple and safe. First Focus’ independent experts offer extensive experience in implementing, managing and supporting file sharing and document management systems, and can help you through the process of selecting new software. Let us manage the project while you stay focused on your core business. Our vendor-neutral approach and hands-on field experience will help you make the right decision.
Find managed application services that fit you
Get a customised view of managed application services that meet your needs.
We use the best tools and hire he best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.
- Helping businesses since 2003
- ITIL-based methodology
- Most advanced remote monitoring and management tools
- Comprehensive ticketing tools, SLA measurement and management
- 24/7 Australia-wide coverage
- The best infrastructure and applications
- Future-facing professional standards
- 1st – 3rd level technicians backed by engineering specialists
Network Pacific Group has relied on First Focus for just over a year to manage our user and application support, security services and cloud infrastructure across our different locations. We are very comfortable with our decision to involve First Focus, and we are currently extending our partnership with a new project to further increase our cloud capabilities.
See the difference with managed application support
Whether migrating between applications or needing support for your existing software, we’re here to help.
Learn more about our application management services
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