Managed Security Services
Managed Security Services Provider.
Avoid security breaches, data loss & downtime.
First Focus specialises in integrated Support and Cybersecurity services to provide a fully managed solution for clients, with clear accountability.
As a leading Managed Security Service Provider, we only use best-in-class products, integrated with our team of CISSP-certified security consultants to protect your business and keep it running smoothly.
Our multi-tier plans cover everything from the must-have basics, right through to enterprise-level managed security. And our cybersecurity experts can provide the right advice to match your security needs with your risk profile.
Why Managed Cybersecurity?
If you’re relying on software to protect your organisation, who is actively monitoring, managing and responding to any security threats that may arise? Do you have a dedicated team of security experts protecting your organisation 24 hours a day, 7 days a week?
If not, our experts can take care of everything cybersecurity related for you.
Secure your organisation with
- Enterprise-grade protection including endpoint encryption
- Gartner Magic Quadrant leading tools
- Onshore distributed Security Operations Centre (SOC)
- Staff security training program
- Unlimited remediation of a security incident
Are you 'Essential 8' compliant?
The ACSC has recommended that Australian organisations align themselves with the ACSC Essential 8 Strategies to Mitigate Cyber Security Incidents.
The ACSC’s Essential 8 strategies are the most fundamental things you should be doing to ensure acceptable IT security habits are adopted across your organisation.
We can help you become Essential 8 compliant with cybersecurity solutions aligned to the Essential 8 maturity levels.
Find out your Essential 8 maturity level with a security review.
Find managed IT security services that fit you
Get a customised view of managed IT security services that meet your needs.
Our services include:
Device Management
Firewalls, intrusion prevention, endpoint security, threat management, and intelligent web proxy.
Network & Cloud-Based IT Security
DDoS mitigation, network-based firewalls, email filtering, as well as our Secure Smart Cloud hosting.
Threat Intelligence & Predictive Analytics
Threat detection, threat reporting, and reputation monitoring.
Incident Response and Recovery
Log management, incident analysis, 24/7 support, as well as malware detection and removal.
IT Risk Assessments
Internal and external vulnerability scanning, network & application layer penetration testing.
Ransomware Protection Suite
Anti-exploit security suite, user training, network traffic monitoring, automated snapshots and data recovery.
IT Security Plans
Choose from a range of plans depending on your risk profile, budget and compliance requirements. Instead of a one-size-fits-all model, our plans cover everything from the must-have basics, through to enterprise level managed security.
All of our plans take a best-in-class approach to the systems we use to detect, prevent and respond to malicious threats. Backed by experienced security professionals who can swiftly act to neutralise security concerns.

Get the best advice on security products and services
Managed security is far more than simply installing and configuring software or appliances. It involves selecting from the best security products and services available and integrating them with a highly-trained MSSP. This team can then assess and manage security concerns in real-time while minimising the impact of security actions on daily workflows.

Get the best advice on security products and services
Managed security is far more than simply installing and configuring software or appliances. It involves selecting from the best security products and services available and integrating them with a highly-trained MSSP. This team can then assess and manage security concerns in real-time while minimising the impact of security actions on daily workflows.
IT Security Assessment
Independent IT security reviews provide fresh insights into your security environment. As a leading MSP, First Focus has enormous first-hand experience in preventing and remediating security breaches across our 150 strong client base and 15,000 end-users. Our Essential 8 and NIST-based security assessments can be used in tandem with other services or as a stand-alone project to help improve your organisation’s cybersecurity posture, with remediation actions implemented by our team, your internal IT department, or your preferred IT service provider.

Experience the First Focus difference
Our integrated managed Cybersecurity, IT support services and Cloud infrastructure ensure your environment is expertly protected. We use the best tools and hire the best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.
- Helping businesses since 2003
- ITIL-based methodology
- Most advanced remote monitoring and management tools
- Comprehensive ticketing tools, SLA measurement and management
- 24/7 Australia-wide coverage
- The best infrastructure and applications
- Future-facing professional standards
- 1st – 3rd level technicians backed by engineering specialists
On-demand Webinar: Demystifying ISO 27001 - Information Security
Get valuable insights into the benefits of ISO 27001 and the auditing/certification process.

Recently we engaged First Focus on a few security projects base on technical credentials. They did not disappoint. The project completed in a timely manner and was very well received by our users. The project team appointed was thorough, experienced & professional. We were very impressed with the overall outcome of these projects. Looking forward to more soon!
Talk with a Managed Security Service Provider
Ask our MSSP experts about a complete security assessment for your business.
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