IT Security Plans

By combining unlimited IT Support services with a tailored IT Security Plan, you can strengthen your organisation’s cyber security posture and protect your end users, data, and assets from evolving threats.


IT Security Plans
IT Security Plans

Always-on Managed Security

Securing an organisation’s data and systems is a continually evolving process, and our Managed Security team of CISSP-certified Security Consultants is there to help guide your organisation through it, 24 hours a day, 7 days a week.

First Focus is a Managed Security Services Provider (MSSP) that specialises in delivering the technical expertise and security know-how required to keep your business secure.

Find your perfect Cyber Security solution.



Cyber Security Plans

It wasn’t long ago that our entry-level cyber security would’ve been sufficient for most organisations. But the security landscape has changed dramatically. That’s why we offer four F-Protect plans for organisations with different risk profiles, budgets, and compliance requirements. All security alerts are received by our Security Operations Centre (SOC), where they are actioned promptly by our team of experienced professionals. Our business intelligence tools will report on your security status and any detected threats, to ensure any gaps are quickly closed.

Great Value Cyber Security

For organisations that want the basics covered, our S1 plan is designed to maximise protection at a low price. S1 includes services across anti-virus, anti-malware, anti-spam, dark web monitoring, content filtering, and the management of your MFA solution is covered within our standard plan.

Detect, Prevent and Educate

The new standard for most organisations today. S2 adds the detection, prevention and education that your organisation needs, while providing faster and cheaper recovery in the event of an incident. S2 includes data encryption, advanced threat protection, additional anti-phishing service, regular staff training and more.

Control and Compliance

Unpatched vulnerabilities are a serious risk so our S3 plan provides for rapid patching of critical vulnerabilities within server and desktop operating systems. It also provides the ability to whitelist and control applications on servers and desktops, assists compliance with log collection, and includes a detailed annual security assessment.

Ultimate Protection

S4 protects against highly sophisticated attacks on corporate networks. Our Advanced SOC monitors and looks for unusual patterns, connections or traffic types via both continuous network monitoring and AI-based analysis of security events. S4 provides full SIEM, critical application patching and more.

Essential Eight Cyber Security Plans

The Essential Eight Maturity Model has been developed by the Australian Cyber Security Centre to help organisations prioritise mitigation strategies that protect against cyber threats. Our plans are designed to map directly to the Essential Eight strategies, enabling you to easily align your business with this model.

Talk with our security experts to tailor the right plan to your required maturity level.


IT Security Plans
IT Security Plans

On-demand Webinar: Demystifying ISO 27001

Get valuable insights into the benefits of ISO 27001 and the auditing/certification process




Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

IT Security Plans

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Genuine 24/7 IT Support

Starting early in Auckland and transitioning from the east to west coast of Australia and Manila throughout the day, receive genuine 24/7 service.


IT Security Plans