By combining unlimited IT Support services with a tailored IT Security Plan, you can strengthen your organisation’s cyber security posture and protect your end users, data, and assets from evolving threats.
Securing an organisation’s data and systems is a continually evolving process, and our Managed Security team of CISSP-certified Security Consultants is there to help guide your organisation through it, 24 hours a day, 7 days a week.
First Focus is a Managed Security Services Provider (MSSP) that specialises in delivering the technical expertise and security know-how required to keep your business secure.
Find your perfect Cyber Security solution.
It wasn’t long ago that our entry-level cyber security would’ve been sufficient for most organisations. But the security landscape has changed dramatically. That’s why we offer four F-Protect plans for organisations with different risk profiles, budgets, and compliance requirements. All security alerts are received by our Security Operations Centre (SOC), where they are actioned promptly by our team of experienced professionals. Our business intelligence tools will report on your security status and any detected threats, to ensure any gaps are quickly closed.
For organisations that want the basics covered, our S1 plan is designed to maximise protection at a low price. S1 includes services across anti-virus, anti-malware, anti-spam, dark web monitoring, content filtering, and the management of your MFA solution is covered within our standard plan.
The new standard for most organisations today. S2 adds the detection, prevention and education that your organisation needs, while providing faster and cheaper recovery in the event of an incident. S2 includes data encryption, advanced threat protection, additional anti-phishing service, regular staff training and more.
Unpatched vulnerabilities are a serious risk so our S3 plan provides for rapid patching of critical vulnerabilities within server and desktop operating systems. It also provides the ability to whitelist and control applications on servers and desktops, assists compliance with log collection, and includes a detailed annual security assessment.
S4 protects against highly sophisticated attacks on corporate networks. Our Advanced SOC monitors and looks for unusual patterns, connections or traffic types via both continuous network monitoring and AI-based analysis of security events. S4 provides full SIEM, critical application patching and more.
The Essential Eight Maturity Model has been developed by the Australian Cyber Security Centre to help organisations prioritise mitigation strategies that protect against cyber threats. Our plans are designed to map directly to the Essential Eight strategies, enabling you to easily align your business with this model.
Talk with our security experts to tailor the right plan to your required maturity level.
Get valuable insights into the benefits of ISO 27001 and the auditing/certification process
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings Australia
The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New Zealand
First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTD
CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu Energy
We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBM
Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management Group
Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier Group
Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College
Follow the sun support
Starting early in Auckland and transitioning from the east to west coast of Australia and Manila throughout the day, receive genuine 24/7 service.
IT Consulting
Cloud Migration Services
IT Infrastructure Projects
Business Continuity Planning
IT Procurement
IT Support Services
Managed Cloud Services
End User Computing
Unified Communications
Connectivity
Virtual CIO
Managed Security Services
Cybersecurity Risk Assessment
Cloud Backup and Disaster Recovery
Cyber Security Connect and Protect Program
IT Strategy
Digital Transformation
Microsoft 365 Consulting Services
SharePoint Consulting Services
Power BI
Awards and Certifications
Management Team
Client Case Studies
Our Commitment to the Environment
CSAT Charity Donations
Sydney
