You’ll know exactly what you’re paying each month while your critical workloads run on dedicated Australian hosted private cloud. Your data stays sovereign, your performance stays consistent, and your team stays focused on business outcomes.
Australia’s #1 mid-market MSP for 8 years running, Cloudtango.
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SmartCLOUD is First Focus’s managed private cloud platform hosted in Australian data centres. You get dedicated virtual infrastructure with complete operational management included.
Here’s what’s included:
Everything you need to run your critical workloads without managing infrastructure yourself.
SmartCLOUD is designed for businesses with 50-200 staff operating across multiple locations who:
If this sounds like your business, SmartCLOUD is the right fit.
Private cloud isn’t right for everything. It’s the superior choice when you need predictability, control, and consistent performance.
Here’s how to decide:
✓ Your workload runs 24/7 at consistent capacity
✓ You need specific OS, hardware, or Layer 2 networking
✓ You have strict data residency or tenancy requirements
✓ Your databases need consistent high IOPS
✓ You have heavy traffic between cloud and on-premises
✓ Your licensing favours dedicated infrastructure
→ Predictable fixed monthly costs
→ Dedicated resources without noisy neighbours
→ Australian data sovereignty and control
→ Consistent performance without throttling
→ No egress charges on internal traffic
→ Better licensing economics
What Private Cloud means for your business:
You get infrastructure that costs the same amount every month, performs consistently under load, and gives you complete control over your data.
Your steady-state workloads run on resources dedicated to you, not shared with other tenants.
Need more flexibility? Consider our managed public cloud or hybrid cloud services.
You’ve decided private cloud is the right platform. Now you need to decide whether to build and manage it yourself or use a managed service. Here’s what changes when you choose managed private cloud:
Do you want your team managing infrastructure, or delivering business value?
Your infrastructure stays secure, available, and optimised without your team spending time on it.
You get complete operational management so your people can focus on work that drives business value.
You get 24/7 monitoring and incident response across all workloads. Your performance and availability targets are backed by clear SLAs. Your systems stay patched, configured correctly, and supported through every change. You receive regular service reviews that keep your roadmap aligned with your business goals.
Your infrastructure gets hardened against threats using best practice frameworks. Your access controls and governance policies stay enforced across all systems. Your processes align with ISO 9001, ISO 14001, and ISO 27001 standards. Your backup and disaster recovery gets tested regularly so you know it works when you need it.
You pay a fixed monthly fee with no surprise consumption bills. Your capacity gets reviewed and optimised to match your actual needs. You see clear monthly reports showing exactly what you’re using. You work with a named Technical Account Manager who coordinates everything.
Moving to First Focus’ managed private cloud delivers:
Wherever your business operates, you deserve cloud infrastructure that works as hard as you do. With the right partner managing your environment, your team stays productive, secure, and focused on what matters, growing your business, not troubleshooting IT.
First Focus’ managed cloud services give you a trusted partner who understands your business and keeps everything running smoothly in the background.
Your IT and cloud issues get resolved within one business day over 90% of the time. Whether it’s performance problems, unexpected downtime, or configuration questions, your team stays productive and your business keeps moving.
You get a semi dedicated team who know your cloud environment intimately. Every call feels like talking to your own IT department because they already understand your setup, your applications, and your business priorities.
Your cloud infrastructure, applications, and security get monitored around the clock. Potential issues get identified and resolved before they impact your team, keeping you one step ahead of problems that could slow you down.
You’re supported by experienced and certified cloud engineers who understand your systems, care about your success, and take pride in solving issues properly the first time.
F-Connect gives you real-time visibility into your entire IT environment from one platform. You can chat directly with your engineers via Teams, track ticket status, review cost breakdowns by department, and access live performance reports.
98% customer satisfaction | 30,000+ users supported across ANZ | 20+ years managing infrastructure
Let’s find the right cloud solution for your business.
Every organisation is different, and your IT cloud environment should be too.
Our specialists take the time to understand your setup, your goals, and your pain points before recommending a plan.
No pushy sales calls. Just real advice from people who know what works.
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