First Focus has acquired Victoria’s premier Mitel IP communications specialist, and Mitel platinum partner, Flexnet.
UPDATE: After careful consideration, Flexnet has combined its marketing efforts with First Focus. This move combines crucial branding elements such as social media and website details for a more streamlined, team-focused brand, while extending deep telephony offerings to all First Focus clients.
The purchase of Flexnet by First Focus adds advanced unified communications expertise in Mitel and Shoretel systems, and represents the first acquisition by First Focus since 2014.
Ross Sardi, CEO of First Focus said:
Adding the Flexnet team and services to First Focus provided a much deeper capability in unified communications.
“It also allows us to expand Flexnet’s reach to become a truly national organisation, with a presence across every Australian state and New Zealand. But most importantly the people are closely aligned with our own values, and with a common goal to help others use technology,” explained Ross.
Melbourne based Flexnet recently achieved Mitel platinum partner status in August. Kevin Valles, GM at Flexnet said, “Joining with First Focus assures our clients that they have partnered with a company which continues to strive to be the best. Our ability to provide a variety of communications solutions in on-premise, cloud or hybrid means we continue to be a reliable partner, especially in these unpredictable times”.
Frank Skiffington, APAC Regional VP Sales for Mitel added “Mitel are delighted that Flexnet is now part of First Focus, and at the same time have been elevated to Platinum status. Both organisations have demonstrated the highest levels of dedication, commitment and in-depth knowledge for our solutions portfolio, as well as a deep understanding of the evolving needs of SME and enterprise businesses”.
Australian businesses continue to gravitate more and more towards cloud based unified communication solutions, and they expect a seamless service experience.
“By combining Flexnet’s expertise in IP communications with First Focus’ broad range of technology solutions, we have the in-house expertise to deliver the complete communications solution for our clients,” said Ross.