Internet Services

Business Grade Internet Service

Get the internet service that’s right for you. Choose from our mix of Fibre, Ethernet-over-Copper, nbn™, Microwave, Fixed Wireless, 4G, and ADSL products.

Additional benefits include multi-carrier failover and diverse multi-homed internet pathways. Plus peering on the world’s largest carrier-neutral network, the Equinix Internet Exchange.

nbn™ Business Accredited Adviser

As a nbn™ Business Accredited Advisor, we are required to state the following.  Representatives have undertaken a short course on the nbn™ broadband access network. nbn™ does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation.

Network
Monitoring

All First Focus internet services are backed by our award-winning SolarWinds NPM software. SolarWinds continually receives diagnostic and controls information from your internet links, routers, firewalls, switches, servers, and other network devices. The platform has been developed with customised monitoring and alerting profiles and designed to receive and retain a large amount of Netflow data.

Rapid Response
to Alerts

Alerts from SolarWinds are automatically raised in our service management platform and displayed on dashboards in our Network Operations Centre. The alerts advise our support staff about any critical faults so they can take immediate action. The data allows us to rapidly diagnose and resolve even the most complex of networking problems, to keep your internet up and running.