Professional Services - Professional IT Project Delivery

Professional services delivered on time and on budget

When you need an experienced team to complete a key IT project, our Professional Services specialists can get the job done. We prefer to operate on a fixed price, fixed outcome basis, so you can be confident your project will be delivered on time and on budget.

As a leading MSP, we have an extensive history in a variety of projects for SMB through to Enterprise organisations, so it’s likely we’ve completed similar work for other clients. Which allows your existing internal IT staff to concentrate on your core business, without the disruption of implementing an unfamiliar project for the first time.

Invest in future-facing infrastructure projects

Our Professional Services team includes Solutions Architects, Network and Server Engineers. They are experts in delivering a range of IT infrastructure projects including infrastructure audits, networking, server and storage, virtualization, security, and telephony. Our capabilities extend to include staging and build labs, unified communications and VOIP solutions, office relocations and professional project management.

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Get first-hand experience with IT Consulting Services

Take advantage of our first-hand experience for your consulting needs. As a leading MSP, we’ve been involved in implementing and supporting hundreds of projects across a broad range of infrastructure and applications. We’ve seen what has and hasn’t worked for others, and have developed the processes required to correctly research, prioritise and scope your project to ensure success.

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Get first-hand experience with IT Consulting Services

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Meet staffing and recruitment needs with vetted professionals

Access a range of staffing solutions across Australia and NZ, with a variety of certifications and experience to meet your needs. Unlike a recruitment agency, by using our large team of full-time support staff, we provide a mix of full-time permanent staff through to flexible placements, in any combination of days or hourly rate. We can also backfill for staff on leave, provide standby services or short term escalations.

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Find professional IT services that fit you

Get a customised view of professional IT services that meet your needs.

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Experience the First Focus difference

We use the best tools and hire he best people so we can deliver a constant focus on the user experience. First Focus uses a methodology that values providing fast response and real-time feedback to ensure the highest level of end-user satisfaction.

Helping businesses since 2003
ITIL-based methodology
Most advanced remote monitoring and management tools
Comprehensive ticketing tools, SLA measurement and management

24/7 Australia-wide coverage
The best infrastructure and applications
Future-facing professional standards
1st – 3rd level technicians backed by engineering specialists

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

By David Abela, Finance Manager, Proximo Spirits Australia