Get fast and reliable internet access without the tedious and time-consuming processes businesses face when dealing with traditional internet providers. Our expertise allows us to provide high-speed business internet plans & solutions tailored to the exact requirements of your business and your staff.
The foundation of any successful network is a fast and reliable internet connection. That’s why our business internet solutions are tailored to meet the specific needs of your organisation. Whether you need Fibre, Ethernet-over-Copper, nbn™, Microwave, Fixed Wireless, 4G, or ADSL products, we ensure your business is always connected.
All First Focus internet services are backed by our award-winning SolarWinds NPM software. SolarWinds continually receives diagnostic and controls information from your internet links, routers, firewalls, switches, servers, and other network devices.
The platform has been developed with customised monitoring and alerting profiles and designed to receive and retain a large amount of Netflow data.
Alerts from SolarWinds are automatically raised in our service management platform and displayed on dashboards in our Network Operations Centre. The alerts advise our support staff about any critical faults so they can take immediate action. The data allows us to rapidly diagnose and resolve even the most complex of networking problems, to keep your internet up and running.
As a nbn™ Business Accredited Advisor, we are required to state the following. Representatives have undertaken a short course on the nbn™ broadband access network. nbn™ does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings Australia
The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New Zealand
First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTD
CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu Energy
We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBM
Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management Group
Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier Group
Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College
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First Focus is a business-only ISP with expertise in the design, implementation and ongoing maintenance of complex multi-carrier WAN solutions.
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