Business Internet Solutions

Get fast and reliable internet access without the tedious and time-consuming processes businesses face when dealing with traditional internet providers. Our expertise allows us to provide high-speed business internet plans & solutions tailored to the exact requirements of your business and your staff.

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Internet Services

Access Our Business-Grade Internet Solutions

The foundation of any successful network is a fast and reliable internet connection. That’s why our business internet solutions are tailored to meet the specific needs of your organisation. Whether you need Fibre, Ethernet-over-Copper, nbn™, Microwave, Fixed Wireless, 4G, or ADSL products, we ensure your business is always connected.

Network Monitoring

All First Focus internet services are backed by our award-winning SolarWinds NPM software. SolarWinds continually receives diagnostic and controls information from your internet links, routers, firewalls, switches, servers, and other network devices.

The platform has been developed with customised monitoring and alerting profiles and designed to receive and retain a large amount of Netflow data.

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Internet Services
Internet Services

Rapid Response to Alerts

Alerts from SolarWinds are automatically raised in our service management platform and displayed on dashboards in our Network Operations Centre. The alerts advise our support staff about any critical faults so they can take immediate action. The data allows us to rapidly diagnose and resolve even the most complex of networking problems, to keep your internet up and running.


Business Accredited Adviser

As a nbn™ Business Accredited Advisor, we are required to state the following. Representatives have undertaken a short course on the nbn™ broadband access network. nbn™ does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation.

Internet Services


Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

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Internet You Can Depend On

First Focus is a business-only ISP with expertise in the design, implementation and ongoing maintenance of complex multi-carrier WAN solutions.


Internet Services