MPLS (or Multiprotocol Label Switching) is the go-to technology for organisations that need to connect multiple locations in a secure way while also providing a high quality of service.

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Flexible MPLS WAN

First Focus MPLS WAN solutions provide a dynamic solution that can extend across a range of carriers and technologies. This approach eliminates the challenges associated with handling multiple vendors, contracts, and devices. With a flexible MPLS WAN, your organisation can gain the advantage of streamlined connectivity, allowing for efficient network administration while improving adaptability to different infrastructures and service providers.

Credible, Reliable, and Personal

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Complete Managed Network Solution

Get access to end-to-end QoS for voice, video, data and backup traffic, plus a 24/7 Network Operation Centre with onsite support.

SolarWinds & Netflow Reporting

SolarWinds NPM provides complete SNMP monitoring of all nodes, whilst Netflow has comprehensive statistics and reports for traffic analysis.

Ultimate Reliability

All CISCO CPE configurations are backed up, with 4G modems installed on site and solutions integrate with our support services.

Monitoring & Management

We provide application-aware performance monitoring and management of WAN/LAN nodes, switches, routers, and access points.

Secure MPLS Solutions

Safely manage your MPLS traffic. All First Focus MPLS solutions are protected by highly available Cisco Firepower next-generation firewalls, providing advanced malware protection, next-generation intrusion prevention service, and granular profiles and policies.

This is backed by DDoS protection to mitigate attacks against services that are hosted from within your organization’s network.


Customer Peering

Customers with a First Focus MPLS WAN can peer directly with public cloud providers to leverage PaaS, SaaS, IaaS services. Services like Direct Connect through AWS and Express Route from Microsoft Azure let you extend your private MPLS network into public cloud providers, creating a true hybrid cloud architecture that is fast, reliable and private.




Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

MPLS Solutions for Flexibility

Extended Network Partners for Flexibility

Our SmartCLOUD platform resides in the Equinix data centres in Sydney, which also allows First Focus to leverage Equinix’s rich customer and partner ecosystems, global footprint and state-of-the-art data centres. This means we can connect you with popular services such as Megaport to give you access to many more Ecosystem Partners.

Talk to First Focus about the right solution to deliver your voice, data, and video across all of your locations.