IT Support For Financial Services

Organisations in the financial sector need managed IT systems that support their business, not get in the way. Get consistent and reliable IT support services for your financial firm.


Financial Services IT Support
IT Support Services

Financial services IT SUPPORT

IT Solutions Supporting Your
Financial or Accounting Firm

Disaster Recovery Keeps Downtime to a Minimum

Build security and availability into your disaster recovery processes.

Financial services carry the burden of managing sensitive information from a range of sources. This means your backup and disaster recovery solutions need to be both secure and reliable – as every minute of downtime experienced is time your stakeholders spend without access to your services. Ensure your systems are securely backed up and accessible when needed with a professionally managed disaster recovery solution.

Disaster Recovery

Financial Services IT Support

Is your digital transformation banking on a long-term partnership?

Financial service providers deliver value through intelligent decisions.

Any activity that facilitates these decisions is also valuable. But the finance industry also has a number of other requirements relating to system and data security. Reliable tech infrastructure – backed with sound disaster recovery solutions – helps financial services meet and exceed their industry obligations. And professional insights into financial ICT can help yield strategic leaps in service delivery.

  • Support your employees with a dedicated IT help desk.
  • Accelerate innovation with scalable cloud infrastructure.
  • Protect digital assets with managed disaster recovery.
  • Enhance cybersecurity capabilities to protect sensitive data.
  • Grow stakeholder relations with efficient service delivery.
  • Enable collaboration with digital transformation projects.
Financial Services IT Support

Strong Connections Grow Collaboration

Connectivity with secure, reliable network infrastructure promotes collaboration and trust.

Financial service providers need fast, secure access to business-critical apps and data to collaborate. Dead links and dropped connections are common barriers to productivity. Connectivity solutions including secure Wi-Fi, MPLS, and SD-WAN connections can help you prioritise traffic to access information quickly and accurately, with reliable connections and fast failover. Our managed traffic services help you promote trust, while our network monitoring solutions also help to identify potential connectivity issues before they become full-blown problems.

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Financial Services IT Support

The future of financial IT services

Innovation will require careful, agile policy and regulatory responses to protect Australian consumers and business. Given the significant disruptions experienced in recent times, existing business models will be under greater scrutiny than they have been for decades, expanding the need for agile, secure IT solutions.

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Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.