Organisations in the financial sector need managed IT systems that support their business, not get in the way. Get consistent and reliable IT support services for your financial firm.
Whether you outsource IT or prefer to use a CoMIT solution, your users can benefit from a full range of IT assistance. We offer you a country-wide presence for on-site visits, advanced ticketing with client fast-track priority options, staff resourcing, and a choice between AU/NZ and Manila-based support.
Successful financial services rely on their employees and internal processes to deliver superior services while managing service delivery costs. To do this, they need the right mix of end-user computing solutions, business apps and devices. Getting it right means employees can be more responsive to stakeholder needs.
As part of our managed cybersecurity solution, a quarterly vulnerability assessment can help ensure your infrastructure meets the requirements of security models like the Essential Eight, with and advanced threat protection solutions, remote wipe and encryption services, and regular anti-phishing campaigns.
Secure cloud deployments offers encrypted connections to proprietary information on demand, delivering task-centric apps and data to the people that need them. Financial services have the opportunity to use the versatility of the cloud to build, test, and deploy innovative projects. Find out how a public, private, or hybrid cloud solution could help you innovate today.
Build security and availability into your disaster recovery processes.
Financial services carry the burden of managing sensitive information from a range of sources. This means your backup and disaster recovery solutions need to be both secure and reliable – as every minute of downtime experienced is time your stakeholders spend without access to your services. Ensure your systems are securely backed up and accessible when needed with a professionally managed disaster recovery solution.
Financial service providers deliver value through intelligent decisions.
Any activity that facilitates these decisions is also valuable. But the finance industry also has a number of other requirements relating to system and data security. Reliable tech infrastructure – backed with sound disaster recovery solutions – helps financial services meet and exceed their industry obligations. And professional insights into financial ICT can help yield strategic leaps in service delivery.
Connectivity with secure, reliable network infrastructure promotes collaboration and trust.
Financial service providers need fast, secure access to business-critical apps and data to collaborate. Dead links and dropped connections are common barriers to productivity. Connectivity solutions including secure Wi-Fi, MPLS, and SD-WAN connections can help you prioritise traffic to access information quickly and accurately, with reliable connections and fast failover. Our managed traffic services help you promote trust, while our network monitoring solutions also help to identify potential connectivity issues before they become full-blown problems.
Innovation will require careful, agile policy and regulatory responses to protect Australian consumers and business. Given the significant disruptions experienced in recent times, existing business models will be under greater scrutiny than they have been for decades, expanding the need for agile, secure IT solutions.
Finance Manager, Proximo Spirits Australia
Director of Corporate Services, Royal Australasian College of Dental Surgeons
IT Infrastructure Manager at Australia Post FDS
CIO at Rexel Holdings AustraliaThe team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.
CIO, Nesuto Australia and New ZealandFirst Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.
Executive Assistant, CI Australia PTY LTDCI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.
Renu EnergyWe are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.
BMT WBMOver the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.
General Manager, Ranbury Management GroupSince we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.
Corporate Services Manager, Harrier GroupOur people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.
Technology Manager, Redlands College