Private Cloud

Remove the challenges of traditional IT infrastructure by migrating to a private cloud solution. Get the added resilience and control that comes with having your servers, storage and data housed within a secure data centre, alongside customisable and flexible private cloud solutions tailored to your business.


Private Cloud Services
IT Support Services


Private Cloud Solutions

Faster Performance

As an MPLS provider, we can connect your office to our Managed Cloud with a point to point network link, providing complete control and direct access to your Smart Cloud infrastructure. Our modular cloud components also have much lower contention levels than those available from public cloud providers, meaning an overall vastly superior solution.

Advanced Technology

Our Smart Cloud is built with small, flexible, server and storage modules that are joined and configured to meet your requirements on-demand. This provides a much lower level of contention than multi-tenanted systems and a greater ability to customise.

End-to-End Support

Our service doesn’t stop at the Data Centre. You’ll be assigned a Technical Account Manager who understands your configuration, who will help with any IT issue. We provide comprehensive ITIL based end-user help desk, on-site and application support options. With detailed customisable monitoring, alerts and thresholds, at the application level; not just the Server level.


Instead of owning and maintaining physical servers, IaaS allows you to access virtualised computing resources such as storage, processing power, and networking on a pay-as-you-go basis. This solution enables you to focus on core applications and data without the hassle of managing hardware, making it a cost-effective and efficient option for various IT needs.

Private Cloud Services

Smart Private Cloud

Our Private Cloud solutions, known as ‘Smart Cloud’, are all about accountability. We don’t just give you a bunch of infrastructure that meets an SLA. We deliver the whole package, and we make sure it does what you need.

We are experts in delivering solutions that are fully integrated across all our Private Cloud, Maintenance and Support services.

We’ll help design your solution and be accountable for it meeting your needs. Our design services span the full range of IT infrastructure and are not limited to the data centre.

Talk with us about a flexible, cost-effective Private Cloud solution.


Secure, Flexible, Scalable

  • None of your data is offshore as we host from Australian data centres
  • We provide flexible software licensing and deployment options
  • We have capacity that is instantly scalable to meet almost any new hosting requirement
Private Cloud Services
Private Cloud Services

Cloud Control

  • Customise Quality of Service (QoS) profiles to different requirements.
  • Suitable managed telephony, VOIP, and unified communications
  • Centrally managed firewall and proxy for your corporate network
  • High speed effective off-site backups

Virtualisation and Connectivity

  • Access to Virtualisation management consoles, unlike Public Cloud
  • Connect SmartCloud components with your infrastructure, PABX or other DC infrastructure
  • Flexible LAN addressing, operating systems and Virtual Host configuration
  • Choice of backup or replication tools to maximise your existing investment
Private Cloud Services


Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

Follow the sun support

Genuine 24/7 Cloud Support

Starting early in Auckland and transitioning from the east to west coast of Australia and Manila throughout the day, you can receive genuine 24/7 service from our expert team.


Private Cloud Services