RingCentral Unified Communications

Find better ways to communicate. Our team of experts are here to help you find the perfect communications solutions for your business needs.


RingCentral Unified Communications

Messaging + Video + Phone = Complete Communications

RingCentral seamlessly delivers reliable telephony, instant messaging, screen sharing, and video/audio conferencing to enhance external communications and team collaboration. Plus, it has the power to extend into advanced contact centre functionality and native application integration when needed.

With over 140 integrations available our of the box, and an open API for bespoke connections, RingCentral helps make complete communications a reality.

RingCentral Unified Communications

RingCentral UCaaS Solutions That Enable Business Flexibility

RingCentral delivers solutions for organisation that:

  • Want to reduce communications infrastructure and maintenance.
  • Prefer a scalable, pay-as-you-need subscription model.
  • Wish to merge multiple systems under one platform.
  • Have mobile staff who value being able to work from anywhere using a wide choice of devices.

Cutting Edge Controls With Centralised Analytics

RingCentral’s dedicated Analytics Portal gives you deep insights into how your organisation uses your phone systems. It consolidates all your reports into one easy-to-use portal, making accessing and comparing usage stats as simple as a the press of a button.

RingCentral’s powerful analytics let you see trends that trends and call patterns that are affecting your UC environment, and give you the tools you need to dig deeper.

The result? Faster trouble-shooting, improved visibility and quicker response times that promote agility, improve cost management, and better service quality all across your organisation.

RingCentral Unified Communications

Popular Unified Communication Solutions from RingCentral

RingCentral MVP® – a Unified Communications as a Service (UCaaS) platform, featuring a financially backed uptime SLA of 99.999%, world-class VoIP telephony, messaging, and video solutions, as well as all the integrations teams need to stay productive.

RingCentral Video® – a free video meetings solution with team messaging that enables Smart Video Meetings™ and industry-leading collaboration features.

RingCentral Contact Centre solutions – a robust customer engagement suite that offers inbound voice, outbound voice, and omnichannel digital engagement solutions

Leaders in Unified Communications

Today, over 400,000 organisations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

RingCentral was recognised as a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide.

Garner identifies these “Leaders” as being those organisations that demonstrate a combination of a two key factors. These factors are:

  • A completeness of vision for a solution across its tagret market.
  • The ability to execute the vision for the chosen target market

The fact that RingCentral sits in this place demonstrates that it has a complete vision and the capacity to deliver on that vision for unified communications.

RingCentral Unified Communications

Credible, Reliable, and Personal

Work From Anywhere With RingCentral

Contact Us

Zero Geolocation Restrictions

30 Data Centres Worldwide

Powerful Out-Of-The-Box Integration

Scalable Contact-Centre Solutions

Simple, Predictable Pricing

Office And Work-From-Home Setups

RingCentral Unified Communications

Simplify Communications

RingCentral is a leading provider of business cloud communications and contact centre solutions. It lets you manage your telephony, collaboration and contact centre needs with an intuitive user experience, enhanced flexibility and lower costs than legacy on-prem PBX. Easy to deploy and manage, RingCentral’s UCaaS suite lets you empower mobile and distributed workforces to communicate, collaborate, and connect through any device or location.



Don’t Just Take Our
Word for it

David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

Luna Lu

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Philip Haines


Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years.

Mike Wells

General Manager, Ranbury Management Group

Since we started working with First Focus, we now have a robust cloud-based ICT environment. Our team are not bound to an office and have the freedom to work effectively from anywhere. Our tech isn’t a bottleneck holding us back. Now it supports our business and our people.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

Is RingCentral Right for You?

There’s no doubt RingCentral is a leader in UCaaS. It demands serious consideration. But how well does it match your needs?

Do you need advanced customisation or have specific Contact Centre requirements? What about your hardware and integration needs?

The First Focus team of UC specialists can answer all of your questions and more, to ensure you select the perfect system for your needs. Call us on 1300 556 531 to see why a choice of solutions matters.

Talk to a RingCentral Expert

Get Started With RingCentral Today

Contact us to discover how RingCentral can streamline your communications and collaboration


RingCentral Unified Communications