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Seamless collaboration begins with Unified Communications

Unified Communications (UC) lets you integrate your voice, video, messaging, presence, and conferencing to enable easier, more direct collaboration.

Our range of professional Unified Communications solutions can help you address your communications challenges – whether you have twenty staff or thousands of employees across Australia and overseas.

If you have a mobile workforce, multiple locations, contact centres, presentation rooms, or conferencing requirements, we have the experience and expertise to deliver a range of integrated best-practice business communications solutions.

Anywhere telephony


Harness the possibilities inherent in a unified phone system, including intelligent call forwarding, voicemail, and integration with third-party apps.

Messaging and presence

Messaging and presence

Access the convenience of instant messaging across a range of platforms. Know when people are available – and reach them wherever they are.

Video and sharing

Video and sharing - Unified Communications

Face-to-face video huddles and desktop sharing make collaboration and presentations a breeze.

Watch our Zoom Phone webinar now!

Learn how Zoom’s dynamic communications platform in the cloud can take care of more than just your video communication needs


    Simplified collaboration

      Support remote staff

        Enhanced connectivity

          Cloud or locally hosted

            UCaaS platform, cloud calling, or on-prem PBX?


            At First Focus we believe in being vendor-neutral so we can recommend the right solution, not our only solution. We have the UC expertise no matter whether you may be looking to:

            Our UC specialists understand all of the pros and cons of the different solutions, especially those that single-solution providers prefer not to discuss. So we will ask the right questions, and provide frank answers, to ensure your expectations match the solution we recommend.

            Professionals in UC and Managed IT

            Whatever your unified communications or contact centre requirements, First Focus has the expertise you need to find a solution that works for you.

            Our professional voice and communications specialists offer you expert advice, tailoring systems to deliver solutions that meet your needs.

            Our UC team is backed by Australia’s leading Managed IT provider with 260 IT specialists and Australia-wide support coverage.


            Start your UC journey today with our managed unified communications solutions!

            Work with the best people. Get expert advice, with fast turnarounds – and zero risk. That’s the First Focus difference.

            Let's talk