Expert, Personal Service Desk
Receive all of the benefits of a big Service Desk, with more personal service. Our 50 strong team operates in smaller ‘pods’ consisting of multiple 1st, 2nd, and 3rd level engineers. Each pod assists specific clients to provide familiar, personal service, which is backed by the full capabilities of our extended team.
Starting early in Auckland and transitioning from the east to west coast of Australia and Manila throughout the day, we provide genuine 24/7 service with our ‘follow-the-sun’ model.